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AKREDITACIJA KAO MEHANIZAM POVEĆANJA POVJERENJA KORISNIKA USLUGA LABORATORIJA ZA KONTROLU KAKVOĆE POLJOPRIVREDNOG SJEMENA
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Gajdić, Dušanka; Križevci College of Agriculture; dgajdic@vguk.hr
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Horvat, Dijana; Križevci College of Agriculture
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Zrno, Martina; Križevci College of Agriculture
Published 2013
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Gajdić, Dušanka; Križevci College of Agriculture; dgajdic@vguk.hr
1
Horvat, Dijana; Križevci College of Agriculture
1
Zrno, Martina; Križevci College of Agriculture
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accreditation
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akreditacija
customer satisfaction
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ispitni laboratorij
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kvaliteta usluga
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service quality
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testing laboratory
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zadovoljstvo korisnika
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Hrčak - Portal of scientific journals of Croatia
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