| Summary: | Crises and disasters (Eyjafjallajökull and Deepwater Horizon 2010, Fukushima Daiichi 2011, and more recently the wildfire in Sweden 2018) have made it obvious that a more resilient approach to preparing for and dealing with such events is needed. This paper presents the results of the H2020 DARWIN project, which contributes to improving responses to expected and unexpected crises affecting critical infrastructures and social structures, whether man-made events (e.g. cyber-attacks) or natural events (e.g. earthquakes). The main result of the Darwin project is the creation of the DARWIN Resilience Management Guidelines (DRMG). The DRMG are evolving guidelines, designed to improve the ability of stakeholders to monitor, anticipate and learn from crises, and thereby allow them to adapt and respond more effectively and operate more efficiently during disasters. These guidelines are not prescriptive. Instead, they enable organizations to have a critical view of their own crisis management activities. The target beneficiaries of DARWIN are crisis management managers and practitioners responsible for public safety, such as critical infrastructures and service providers, which might be affected by a crisis, as well as the public and media. The DRMG are not meant to be dust-collectors on a shelf. To this end, they have been made into a variety of formats to support their evolution, ease of use and maintenance. Within this paper, the reader is introduced to the DRMG in its different formats, as well as a host of innovative tools (e.g. DRMG Wiki, serious gaming, training packages) developed by the project to support resilience management learning and the uptake of the guidelines. A multidisciplinary approach is applied, involving experts in the field of resilience, crisis and risk management, social media, and service providers in the air traffic management and healthcare domains. To ensure transnational, cross-sector applicability, long-term relevance and uptake of project results, the DARWIN Community of Practitioners ...
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