Proposal of categories and availability of ITIL® tools
This paper was created on the basis of the “Proposal of Methodology for Evaluating Free and Open Source ITIL® Tools.” The paper focuses on the generally dividing and availability of ITIL® tools which is important for choosing the appropriate tool for implementation. Implementation of proprietary SW...
Main Authors: | , , |
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Format: | Article in Journal/Newspaper |
Language: | English |
Published: |
North Atlantic University Union (NAUN)
2015
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Subjects: | |
Online Access: | http://publikace.k.utb.cz/handle/10563/1006224 |
Summary: | This paper was created on the basis of the “Proposal of Methodology for Evaluating Free and Open Source ITIL® Tools.” The paper focuses on the generally dividing and availability of ITIL® tools which is important for choosing the appropriate tool for implementation. Implementation of proprietary SW is too expensive and many medium-sized and small companies cannot afford that. Main objectives of mentioned project was to provide the manual which may help IT managers and administrators whit ITIL® implementation in their companies. © 2015, North Atlantic University Union. All rights reserved. |
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