OMG I can IM the QEII: Networking Through chat

Presentation slides as presented at the Newfoundland and Labrador Library Association (NLLA) Conference, 2007. Outlines virtual library reference program in the context of the QEII, a chat program offered at Memorial University. Provides outcomes and statistics on types of questions asked by patrons...

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Bibliographic Details
Main Author: Gordon, Shannon
Format: Conference Object
Language:English
Published: 2007
Subjects:
Virtual reference
Academic libraries
Newfoundland
Online Access:http://hdl.handle.net/10012/12334
Description
Summary:Presentation slides as presented at the Newfoundland and Labrador Library Association (NLLA) Conference, 2007. Outlines virtual library reference program in the context of the QEII, a chat program offered at Memorial University. Provides outcomes and statistics on types of questions asked by patrons and discusses future applications and trends within virtual reference.

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