Digitalization of SMEs : an ecosystem-based perspective

Over the last decade, digital technologies have been able to strike disruptive changes in the contemporary business landscape and so affecting small and medium enterprises (SMEs). SMEs have limited R&D, financial and human resources to invest in their digitalization process. In this research, we...

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Bibliographic Details
Main Authors: Shahzad, Khuram, Hafeez, Shahid
Other Authors: fi=Vaasan yliopisto|en=University of Vaasa|, orcid:0000-0002-6452-0879, orcid:0000-0002-3677-7976, fi=Tekniikan ja innovaatiojohtamisen yksikkö|en=School of Technology and Innovations|, Innolab
Format: Article in Journal/Newspaper
Language:English
Published: Lappeenranta University of Technology 2022
Subjects:
Online Access:https://osuva.uwasa.fi/handle/10024/14955
Description
Summary:Over the last decade, digital technologies have been able to strike disruptive changes in the contemporary business landscape and so affecting small and medium enterprises (SMEs). SMEs have limited R&D, financial and human resources to invest in their digitalization process. In this research, we contextualize that SMEs can enhance their digitalization by collaborating with different actors of the ecosystem i.e., competing SMEs, higher education institutions (HEIs), co-creating with customers and utilizing support and facilitation activities provided by intermediary organizations. Therefore, our main research question is “How do SMEs enhance their digitalization through engaging with ecosystem-based dynamic collaborations?” To answer the research question, we conducted qualitative multiple case study research based on semi-structured interviews with the Northern Finland innovation ecosystem actors. The results confirm that ecosystem-based interactions enhance SMEs’ digital competencies, and digital orientation and help them in emerging technology adoption which eventually leads them to maintain competitive advantage and achieve business model innovation. ©2022 International Society for Professional Innovation management, Lappeenranta University of Technology. fi=vertaisarvioitu|en=peerReviewed|