A Dynamic Capabilities Approach to Business Model Innovation in Times of Crisis

This study explores how tourism entrepreneurs change their business models during a crisis. By adopting dynamic capabilities as integral to business model change, this qualitative study explores how entrepreneurs change business models to meet a crisis, and proposes a taxonomy of important entrepren...

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Bibliographic Details
Published in:Tourism Planning & Development
Main Authors: Sahebalzamani, Samira, Jørgensen, Eva Jenny B., Bertella, Giovanna, Nilsen, Etty Ragnhild
Format: Article in Journal/Newspaper
Language:English
Published: Routledge 2022
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Online Access:https://hdl.handle.net/10037/26748
https://doi.org/10.1080/21568316.2022.2107560
Description
Summary:This study explores how tourism entrepreneurs change their business models during a crisis. By adopting dynamic capabilities as integral to business model change, this qualitative study explores how entrepreneurs change business models to meet a crisis, and proposes a taxonomy of important entrepreneurial practices underlying dynamic capabilities. This study empirically examines seven small companies operating in the nature-based tourism industry in Norway. Focusing on dynamic capabilities, whether innovative or adaptive, the findings suggest 12 dynamic capability-based entrepreneurial practices that are categorized as resource-, market, and technology-related practices. This study contributes to the literature by integrating business model innovation and dynamic capabilities in tourism crisis management.