Referenčno delo v Knjižnici Logatec

• Main Author: Blažon, Cilka
• Other Authors: Petek, Marija
• Format: Master Thesis
• Language: Slovenian
• Published: C. Blažon 2016
• Subjects: referenčno delo; Knjižnica Logatec; uporabniki; referenčni pogovor; referenčna vprašanja; knjižničarji; splošne knjižnice; info:eu-repo/classification/udc/027.082(497.4Logatec)(043.2); sami
• Online Access: https://repozitorij.uni-lj.si/IzpisGradiva.php?id=80268; https://repozitorij.uni-lj.si/Dokument.php?id=80314&dn=; https://plus.si.cobiss.net/opac7/bib/282321152?lang=sl

Magistrsko delo govori o referenčnem delu v Knjižnici Logatec. Namen raziskave je bil izvedeti ali uporabniki poznajo in koristijo referenčno službo, kaj menijo o referenčni službi in delu referenčnih knjižničarjev. Prav tako je bil namen raziskave ugotoviti, kaj o referenčnem delu menijo sami knjižničarji Knjižnice Logatec. V raziskavi so bile uporabljene tri metode: anketa, delno strukturiran intervju in opazovanje z dnevnikom. Ugotovljeno je bilo, da so uporabniki v večini zadovoljni z referenčno službo in s storitvami v Knjižnici Logatec, mlajši si želijo več strokovnega gradiva, starejši pa daljši delovni čas. Knjižničarji radi opravljajo referenčno delo, želijo si več izobraževanj in boljšo organizacijo knjižnice. The dissertation presents reference work in the Logatec Library. The aim of the research is to find out whether library users know and use the reference service, what they think about the reference service and about the librarians' work. In addition, the aim is also to find out what the reference librarians think about the reference work in the Logatec Library. There were three methods used in the research part: a survey, a partly structured interview and an observation log. The research showed that library users (younger and older) are very satisfied with the reference work in the Logatec Library. The library users expressed certain requests younger users are looking for more professional material and older want longer opening hours. Librarians like to execute reference work, however, they want more training and better organization of the library.