Energy Extension Service evaluation: summary of the analysis plan
The elements of this evaluation measurement plan for the Department of Energy, Energy Extension Service (EES), have been selected to determine the relationships among: (1) activity reporting, (2) service delivery impact on clients, (3) energy savings resulting from client behavior, and (4) the corre...
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Language: | unknown |
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2021
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Online Access: | http://www.osti.gov/servlets/purl/6762766 https://www.osti.gov/biblio/6762766 https://doi.org/10.2172/6762766 |
Summary: | The elements of this evaluation measurement plan for the Department of Energy, Energy Extension Service (EES), have been selected to determine the relationships among: (1) activity reporting, (2) service delivery impact on clients, (3) energy savings resulting from client behavior, and (4) the correlation between certain important inputs to service delivery programs and the measured results noted above. Six effectiveness and cost-effectiveness success measures are defined which derive from five basic data sources. A method for computing or estimating each is given. For the central measure of client impact, four indices are used: Energy Action (EA), Attitude (A), Knowledge (K), and Satisfaction with program (S). The correlation among these four variables is explored. The relationship between sources of energy information and its impact is analyzed for both client and non-client (comparison) groups. Finally, a methodology is presented for analyzing each of the success measures for the basic service prototypes--such as hotlines, workshops, and energy audits--in terms of client characteristics, environmental variables, and 10 basic organizational factors that differentiate and describe the institutional framework of each service delivery program in order to determine which programs worked best and why. |
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