The Service User Technology Acceptability Questionnaire: Psychometric Evaluation of the Norwegian Version

Background: When developing a mobile health app, users’ perception of the technology should preferably be evaluated. However, few standardized and validated questionnaires measuring acceptability are available. Objective: The aim of this study was to assess the validity of the Norwegian version of t...

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Bibliographic Details
Published in:JMIR Human Factors
Main Authors: Torbjørnsen, Astrid, Småstuen, Milada C, Jenum, Anne Karen, Årsand, Eirik, Ribu, Lis
Format: Article in Journal/Newspaper
Language:English
Published: JMIR Publications 2019
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Online Access:https://hdl.handle.net/10642/6464
https://doi.org/10.2196/10255
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Summary:Background: When developing a mobile health app, users’ perception of the technology should preferably be evaluated. However, few standardized and validated questionnaires measuring acceptability are available. Objective: The aim of this study was to assess the validity of the Norwegian version of the Service User Technology Acceptability Questionnaire (SUTAQ). Methods: Persons with type 2 diabetes randomized to the intervention groups of the RENEWING HEALTH study used a diabetes diary app. At the one-year follow-up, participants in the intervention groups (n=75) completed the self-reported instrument SUTAQ to measure the acceptability of the equipment. We conducted confirmatory factor analysis for evaluating the fit of the original five-factor structure of the SUTAQ. Results: We confirmed only 2 of the original 5 factors of the SUTAQ, perceived benefitand care personnel concerns. Conclusions: The original five-factor structure of the SUTAQ was not confirmed in the Norwegian study, indicating that more research is needed to tailor the questionnaire to better reflect the Norwegian setting. However, a small sample size prevented us from drawing firm conclusions about the translated questionnaire. This Norwegian project was funded by the EU and the Information and Communication Technologies Policy Support Programme and Innovation Framework Program, the Norwegian Research Council, the Health Authorities of Northern Norway, the Norwegian Centre for E-health Research, Oslo and Akershus University College of Applied Sciences, Akershus University Hospital, and the Norwegian Diabetes Association. publishedVersion