| Summary: | Abstract: The transport corporation Röngårds Åkeri AB, located in Älvdalen/ North Sweden, faced an enormous amount of paper work when they took full responsibility for the transportation of all garbage for the commune Älvdalen. The company’s task is to take care of both industrial and private waste. As it turned out, up to 75 % of the work time was spent filling out forms and sending them to the secretary at the main sta-tion which in turn had to process the information to write correct bills. In order to make the business more efficient, its CEO created a new system. Nowadays, the drivers use a palm computer that scans in all necessary information at every place where they have to collect garbage. The information is then treated electronically and a bill can be sent to the clients already the next day. The technical innovation at Röngårds Åkeri AB relying on mod-ern information technology has not only saved the company a lot of work, time and money but has also changed the firm’s structure and how they work.
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