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Regent Turkalj, Irena
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Istraživanje razlika između percepcije i očekivanja korisnika zdravstvenih usluga primjenom modela SERVQUAL
by
Marković, Suzana
,
Regent
Turkalj
,
Irena
,
Racz, Aleksandar
Published in
Journal of applied health sciences
(2019)
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Related Subjects
SERVQUAL
Thalassotherapia Opatija
Thalassotherapy Opatija
kvaliteta usluga
kvaliteta zdravstvenih usluga
quality of health services
quality of services
statistical analysis
statistička analiza
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