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Customer orientation of cruise destinations in Newfoundland and Labrador, Canada – exploring key issues for ports and the cruise lines
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Hull, John S.; Faculty of Adventure, Culinary Arts and Tourism, Thompson Rivers University, Kamloops, Canada; jhull@tru.ca
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Losekoot, Erwin; School of Hospitality and Tourism, AUT University, Auckland 1142, New Zealand; erwin.losekoot@aut.ac.nz
Published 2011
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Hull, John S.; Faculty of Adventure, Culinary Arts and Tourism, Thompson Rivers University, Kamloops, Canada; jhull@tru.ca
1
Losekoot, Erwin; School of Hospitality and Tourism, AUT University, Auckland 1142, New Zealand; erwin.losekoot@aut.ac.nz
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cruise lines
customer orientation
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port readiness
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