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Díaz González, Alex Ricardo
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Implementación de la norma ITIL en el centro de soporte a usuario de la UNAB
by
Díaz González, Alex Ricardo
,
Rubio Cordón, Ludwing
Published 2008
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Universidad
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UNAB...
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Bachelor Thesis
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Bachelor Thesis
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Díaz González, Alex Ricardo
Rubio Cordón, Ludwing
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Administración de sistemas de información
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Decision support systems
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ITIL (Information Technology Infrastructure Library)
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Information systems administration
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Sistemas de soporte a la toma de decisiones
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Systems engineering
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Repositorio Universidad Autónoma de Bucaramanga
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