Bridging the gab between technical and human elements in digital service innovation
Creating and establishing a successful innovation is challenging and many attempts fail. Despite of the complex nature of the phenomenon, previous literature often tends to limit its focus on either to the technical elements or human elements related to an innovation. Current research-in-progress pa...
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Fakulteta za organizacijske vede Kranj, Založba Moderna organizacija
2014
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ftvttcrispub:oai:cris.vtt.fi:publications/232ea707-5a01-4c66-87d7-6af0c4bc53a9 2023-05-15T17:42:29+02:00 Bridging the gab between technical and human elements in digital service innovation Häikiö, Juha Koskela-Huotari, Kaisa 2014 https://cris.vtt.fi/en/publications/232ea707-5a01-4c66-87d7-6af0c4bc53a9 http://domino.fov.uni-mb.si/proceedings.nsf/Proceedings/7CBEC16457981AC8C1257CF5002DF87D/?opendocument eng eng Fakulteta za organizacijske vede Kranj, Založba Moderna organizacija info:eu-repo/semantics/openAccess Häikiö , J & Koskela-Huotari , K 2014 , Bridging the gab between technical and human elements in digital service innovation . in The 27th Bled eConference eEcosystems . vol. Research , Fakulteta za organizacijske vede Kranj, Založba Moderna organizacija , 27th Bled eConference , Bled , Slovenia , 1/06/14 . < http://domino.fov.uni-mb.si/proceedings.nsf/Proceedings/7CBEC16457981AC8C1257CF5002DF87D/?opendocument > innovation IT artefacts service ecosystems actor-network theory digitalization contributionToPeriodical 2014 ftvttcrispub 2022-10-13T13:52:12Z Creating and establishing a successful innovation is challenging and many attempts fail. Despite of the complex nature of the phenomenon, previous literature often tends to limit its focus on either to the technical elements or human elements related to an innovation. Current research-in-progress paper aims to avoid this 'either-or' thinking and rather examine the roles, impact and mutual interaction of both, technical and human elements, in order to further understand the successful emergence of a digital service innovation, i.e. a novel value co-creation practice enabled by a digital infrastructure. To achieve this we draw from three separate fields: service ecosystem perspective, information technology (IT) perspective and actor-network theory. The paper presents a plan for future empirical study and provides initial description of a case study about establishing a digital shopping solution in a small brick and mortar convenience store in Northern Finland. Other Non-Article Part of Journal/Newspaper Northern Finland VTT's Research Information Portal |
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Open Polar |
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VTT's Research Information Portal |
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ftvttcrispub |
language |
English |
topic |
innovation IT artefacts service ecosystems actor-network theory digitalization |
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innovation IT artefacts service ecosystems actor-network theory digitalization Häikiö, Juha Koskela-Huotari, Kaisa Bridging the gab between technical and human elements in digital service innovation |
topic_facet |
innovation IT artefacts service ecosystems actor-network theory digitalization |
description |
Creating and establishing a successful innovation is challenging and many attempts fail. Despite of the complex nature of the phenomenon, previous literature often tends to limit its focus on either to the technical elements or human elements related to an innovation. Current research-in-progress paper aims to avoid this 'either-or' thinking and rather examine the roles, impact and mutual interaction of both, technical and human elements, in order to further understand the successful emergence of a digital service innovation, i.e. a novel value co-creation practice enabled by a digital infrastructure. To achieve this we draw from three separate fields: service ecosystem perspective, information technology (IT) perspective and actor-network theory. The paper presents a plan for future empirical study and provides initial description of a case study about establishing a digital shopping solution in a small brick and mortar convenience store in Northern Finland. |
format |
Other Non-Article Part of Journal/Newspaper |
author |
Häikiö, Juha Koskela-Huotari, Kaisa |
author_facet |
Häikiö, Juha Koskela-Huotari, Kaisa |
author_sort |
Häikiö, Juha |
title |
Bridging the gab between technical and human elements in digital service innovation |
title_short |
Bridging the gab between technical and human elements in digital service innovation |
title_full |
Bridging the gab between technical and human elements in digital service innovation |
title_fullStr |
Bridging the gab between technical and human elements in digital service innovation |
title_full_unstemmed |
Bridging the gab between technical and human elements in digital service innovation |
title_sort |
bridging the gab between technical and human elements in digital service innovation |
publisher |
Fakulteta za organizacijske vede Kranj, Založba Moderna organizacija |
publishDate |
2014 |
url |
https://cris.vtt.fi/en/publications/232ea707-5a01-4c66-87d7-6af0c4bc53a9 http://domino.fov.uni-mb.si/proceedings.nsf/Proceedings/7CBEC16457981AC8C1257CF5002DF87D/?opendocument |
genre |
Northern Finland |
genre_facet |
Northern Finland |
op_source |
Häikiö , J & Koskela-Huotari , K 2014 , Bridging the gab between technical and human elements in digital service innovation . in The 27th Bled eConference eEcosystems . vol. Research , Fakulteta za organizacijske vede Kranj, Založba Moderna organizacija , 27th Bled eConference , Bled , Slovenia , 1/06/14 . < http://domino.fov.uni-mb.si/proceedings.nsf/Proceedings/7CBEC16457981AC8C1257CF5002DF87D/?opendocument > |
op_rights |
info:eu-repo/semantics/openAccess |
_version_ |
1766144351022350336 |