Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products
In the ice-infested Arctic Ocean environment, the uptake of new sea ice services is an important factor in ensuring safe and efficient marine operations. Producers increasingly turn to co-production for user input, similar to the wider field of climate services. This paper asks how the uptake of sea...
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ftunivwagenin:oai:library.wur.nl:wurpubs/602461 2024-02-04T09:58:02+01:00 Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products Blair, Berill Gierisch, Andrea M.U. Jeuring, Jelmer Olsen, Steffen M. Lamers, Machiel 2022 application/pdf https://research.wur.nl/en/publications/mind-the-gap-a-consensus-analysis-of-users-and-producers-on-trust https://doi.org/10.1016/j.cliser.2022.100323 en eng https://edepot.wur.nl/577688 https://research.wur.nl/en/publications/mind-the-gap-a-consensus-analysis-of-users-and-producers-on-trust doi:10.1016/j.cliser.2022.100323 info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by/4.0/ Wageningen University & Research Climate Services 28 (2022) ISSN: 2405-8807 Automation Climate services Co-production Forecast Sea ice Trust info:eu-repo/semantics/article Article/Letter to editor info:eu-repo/semantics/publishedVersion 2022 ftunivwagenin https://doi.org/10.1016/j.cliser.2022.100323 2024-01-10T23:13:57Z In the ice-infested Arctic Ocean environment, the uptake of new sea ice services is an important factor in ensuring safe and efficient marine operations. Producers increasingly turn to co-production for user input, similar to the wider field of climate services. This paper asks how the uptake of sea ice information services can be optimized, by gauging the extent to which producers and users already share an understanding of how trust develops toward new products. By adopting a consensus analysis approach, we gain insights about how to balance further investments in knowledge co-production versus change implementation. We chose cultural consensus analysis, a method that produces valid estimates even in small sample sizes. Our survey presented thirty-two propositions based on seven dimensions of trust in weather, water, ice and climate services. The survey was completed by fifty-seven respondents (n = 29 users, n = 28 producers) and revealed a strong consensus model among the two groups about the necessary improvements needed to increase users’ trust in new services. Our results suggest that forecast producers for the Arctic region, specifically in the field of specialized sea ice predictions and mapping/charting, share a substantial understanding with users about how trust develops toward new products. We discuss the importance of automation, peer endorsement and perceptions of cost-performance ratio for necessary strategic approaches to help experienced forecast users to trust and adapt products to their specific operational context, and reflect on the costs associated with the use of specialized sea ice services in closing the usability gap. Article in Journal/Newspaper Arctic Arctic Ocean Sea ice Wageningen UR (University & Research Centre): Digital Library Arctic Arctic Ocean Climate Services 28 100323 |
institution |
Open Polar |
collection |
Wageningen UR (University & Research Centre): Digital Library |
op_collection_id |
ftunivwagenin |
language |
English |
topic |
Automation Climate services Co-production Forecast Sea ice Trust |
spellingShingle |
Automation Climate services Co-production Forecast Sea ice Trust Blair, Berill Gierisch, Andrea M.U. Jeuring, Jelmer Olsen, Steffen M. Lamers, Machiel Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
topic_facet |
Automation Climate services Co-production Forecast Sea ice Trust |
description |
In the ice-infested Arctic Ocean environment, the uptake of new sea ice services is an important factor in ensuring safe and efficient marine operations. Producers increasingly turn to co-production for user input, similar to the wider field of climate services. This paper asks how the uptake of sea ice information services can be optimized, by gauging the extent to which producers and users already share an understanding of how trust develops toward new products. By adopting a consensus analysis approach, we gain insights about how to balance further investments in knowledge co-production versus change implementation. We chose cultural consensus analysis, a method that produces valid estimates even in small sample sizes. Our survey presented thirty-two propositions based on seven dimensions of trust in weather, water, ice and climate services. The survey was completed by fifty-seven respondents (n = 29 users, n = 28 producers) and revealed a strong consensus model among the two groups about the necessary improvements needed to increase users’ trust in new services. Our results suggest that forecast producers for the Arctic region, specifically in the field of specialized sea ice predictions and mapping/charting, share a substantial understanding with users about how trust develops toward new products. We discuss the importance of automation, peer endorsement and perceptions of cost-performance ratio for necessary strategic approaches to help experienced forecast users to trust and adapt products to their specific operational context, and reflect on the costs associated with the use of specialized sea ice services in closing the usability gap. |
format |
Article in Journal/Newspaper |
author |
Blair, Berill Gierisch, Andrea M.U. Jeuring, Jelmer Olsen, Steffen M. Lamers, Machiel |
author_facet |
Blair, Berill Gierisch, Andrea M.U. Jeuring, Jelmer Olsen, Steffen M. Lamers, Machiel |
author_sort |
Blair, Berill |
title |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_short |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_full |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_fullStr |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_full_unstemmed |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_sort |
mind the gap! a consensus analysis of users and producers on trust in new sea ice information products |
publishDate |
2022 |
url |
https://research.wur.nl/en/publications/mind-the-gap-a-consensus-analysis-of-users-and-producers-on-trust https://doi.org/10.1016/j.cliser.2022.100323 |
geographic |
Arctic Arctic Ocean |
geographic_facet |
Arctic Arctic Ocean |
genre |
Arctic Arctic Ocean Sea ice |
genre_facet |
Arctic Arctic Ocean Sea ice |
op_source |
Climate Services 28 (2022) ISSN: 2405-8807 |
op_relation |
https://edepot.wur.nl/577688 https://research.wur.nl/en/publications/mind-the-gap-a-consensus-analysis-of-users-and-producers-on-trust doi:10.1016/j.cliser.2022.100323 |
op_rights |
info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by/4.0/ Wageningen University & Research |
op_doi |
https://doi.org/10.1016/j.cliser.2022.100323 |
container_title |
Climate Services |
container_volume |
28 |
container_start_page |
100323 |
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1789962374380257280 |