Confronting challenges of contingency: using a web-based patient record for ulcer care
In the Norwegian authorities' "Coordination Reform" , insufficient coordination is considered the main reason that people with chronic diseases lose out in health care. Thus, the purpose of the web-based ulcer record at the University Hospital of North Norway is to optimise treatment...
Published in: | Procedia - Social and Behavioral Sciences |
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Online Access: | https://hdl.handle.net/10037/25048 https://doi.org/10.1016/j.sbspro.2013.06.358 |
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ftunivtroemsoe:oai:munin.uit.no:10037/25048 2023-05-15T17:39:22+02:00 Confronting challenges of contingency: using a web-based patient record for ulcer care Ekeland, Anne G. 2013-08-20 https://hdl.handle.net/10037/25048 https://doi.org/10.1016/j.sbspro.2013.06.358 eng eng Elsevier Procedia - Social and Behavioral Sciences Ekeland AG. Confronting challenges of contingency: using a web-based patient record for ulcer care. Procedia - Social and Behavioral Sciences. 2013;82:835-840 FRIDAID 1045194 doi:10.1016/j.sbspro.2013.06.358 1877-0428 https://hdl.handle.net/10037/25048 openAccess Copyright 2013 The Author(s) Journal article Tidsskriftartikkel Peer reviewed publishedVersion 2013 ftunivtroemsoe https://doi.org/10.1016/j.sbspro.2013.06.358 2022-05-11T22:58:43Z In the Norwegian authorities' "Coordination Reform" , insufficient coordination is considered the main reason that people with chronic diseases lose out in health care. Thus, the purpose of the web-based ulcer record at the University Hospital of North Norway is to optimise treatment and care for ulcer patients by facilitating interaction. This paper reports from a formative study of experiences, and addresses challenges in ulcer care and possible solutions. Qualitative interviews are conducted with all professionals and patients using the service from its start in 2011 and I present challenges for integrating knowledge, a crucial step for optimising services. The analytical perspectives are the sociology of knowledge, which emphasises the socially contingent character of knowledge, and science and technology studies, which emphasises the potential for mediation of social life through electronic media. Challenges related to differences in knowledge, procedures, values and goals, and transparency, are discussed in order to contribute to an understanding of how the use of the ulcer record may improve services. Article in Journal/Newspaper North Norway University of Tromsø: Munin Open Research Archive Norway Procedia - Social and Behavioral Sciences 82 835 840 |
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Open Polar |
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University of Tromsø: Munin Open Research Archive |
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ftunivtroemsoe |
language |
English |
description |
In the Norwegian authorities' "Coordination Reform" , insufficient coordination is considered the main reason that people with chronic diseases lose out in health care. Thus, the purpose of the web-based ulcer record at the University Hospital of North Norway is to optimise treatment and care for ulcer patients by facilitating interaction. This paper reports from a formative study of experiences, and addresses challenges in ulcer care and possible solutions. Qualitative interviews are conducted with all professionals and patients using the service from its start in 2011 and I present challenges for integrating knowledge, a crucial step for optimising services. The analytical perspectives are the sociology of knowledge, which emphasises the socially contingent character of knowledge, and science and technology studies, which emphasises the potential for mediation of social life through electronic media. Challenges related to differences in knowledge, procedures, values and goals, and transparency, are discussed in order to contribute to an understanding of how the use of the ulcer record may improve services. |
format |
Article in Journal/Newspaper |
author |
Ekeland, Anne G. |
spellingShingle |
Ekeland, Anne G. Confronting challenges of contingency: using a web-based patient record for ulcer care |
author_facet |
Ekeland, Anne G. |
author_sort |
Ekeland, Anne G. |
title |
Confronting challenges of contingency: using a web-based patient record for ulcer care |
title_short |
Confronting challenges of contingency: using a web-based patient record for ulcer care |
title_full |
Confronting challenges of contingency: using a web-based patient record for ulcer care |
title_fullStr |
Confronting challenges of contingency: using a web-based patient record for ulcer care |
title_full_unstemmed |
Confronting challenges of contingency: using a web-based patient record for ulcer care |
title_sort |
confronting challenges of contingency: using a web-based patient record for ulcer care |
publisher |
Elsevier |
publishDate |
2013 |
url |
https://hdl.handle.net/10037/25048 https://doi.org/10.1016/j.sbspro.2013.06.358 |
geographic |
Norway |
geographic_facet |
Norway |
genre |
North Norway |
genre_facet |
North Norway |
op_relation |
Procedia - Social and Behavioral Sciences Ekeland AG. Confronting challenges of contingency: using a web-based patient record for ulcer care. Procedia - Social and Behavioral Sciences. 2013;82:835-840 FRIDAID 1045194 doi:10.1016/j.sbspro.2013.06.358 1877-0428 https://hdl.handle.net/10037/25048 |
op_rights |
openAccess Copyright 2013 The Author(s) |
op_doi |
https://doi.org/10.1016/j.sbspro.2013.06.358 |
container_title |
Procedia - Social and Behavioral Sciences |
container_volume |
82 |
container_start_page |
835 |
op_container_end_page |
840 |
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1766140122018873344 |