Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway
Everyone needs to be served, and a service network provides a set of services and/or help to please the people involved. No matter who is the service provider, government or retailer, there always been a clash between them and customers. Service providers are trying their best to serve customers as...
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UiT Norges arktiske universitet
2017
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Online Access: | https://hdl.handle.net/10037/12223 |
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ftunivtroemsoe:oai:munin.uit.no:10037/12223 2023-05-15T17:43:21+02:00 Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway Yang, Shuo 2017-08-15 https://hdl.handle.net/10037/12223 eng eng UiT Norges arktiske universitet UiT The Arctic University of Norway https://hdl.handle.net/10037/12223 openAccess Copyright 2017 The Author(s) VDP::Teknologi: 500::Maskinfag: 570 VDP::Technology: 500::Mechanical engineering: 570 Availability Efficiency Accessibility Set covering location problem Maximal covering location problem P-median problem Service facility SHO6266 Master thesis Mastergradsoppgave 2017 ftunivtroemsoe 2021-06-25T17:55:50Z Everyone needs to be served, and a service network provides a set of services and/or help to please the people involved. No matter who is the service provider, government or retailer, there always been a clash between them and customers. Service providers are trying their best to serve customers as many as possible with a limitation of cost, while the satisfaction of customer might be neglected at the same time. According to find a balance between objectives of both customers and service providers. Three concepts: Availability, Efficient and Accessibility are proposed in this paper corresponding to three classic facility location mathematical models: set covering location model, maximal covering location, and p-median models. In addition, a real-world case study of postal service network in a city in Northern Norway is included under for the purpose of improving the service performance based on the three concepts mentioned above. Excel Solver is applied for simulating all three covering mathematical models Master Thesis Northern Norway University of Tromsø: Munin Open Research Archive Norway |
institution |
Open Polar |
collection |
University of Tromsø: Munin Open Research Archive |
op_collection_id |
ftunivtroemsoe |
language |
English |
topic |
VDP::Teknologi: 500::Maskinfag: 570 VDP::Technology: 500::Mechanical engineering: 570 Availability Efficiency Accessibility Set covering location problem Maximal covering location problem P-median problem Service facility SHO6266 |
spellingShingle |
VDP::Teknologi: 500::Maskinfag: 570 VDP::Technology: 500::Mechanical engineering: 570 Availability Efficiency Accessibility Set covering location problem Maximal covering location problem P-median problem Service facility SHO6266 Yang, Shuo Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway |
topic_facet |
VDP::Teknologi: 500::Maskinfag: 570 VDP::Technology: 500::Mechanical engineering: 570 Availability Efficiency Accessibility Set covering location problem Maximal covering location problem P-median problem Service facility SHO6266 |
description |
Everyone needs to be served, and a service network provides a set of services and/or help to please the people involved. No matter who is the service provider, government or retailer, there always been a clash between them and customers. Service providers are trying their best to serve customers as many as possible with a limitation of cost, while the satisfaction of customer might be neglected at the same time. According to find a balance between objectives of both customers and service providers. Three concepts: Availability, Efficient and Accessibility are proposed in this paper corresponding to three classic facility location mathematical models: set covering location model, maximal covering location, and p-median models. In addition, a real-world case study of postal service network in a city in Northern Norway is included under for the purpose of improving the service performance based on the three concepts mentioned above. Excel Solver is applied for simulating all three covering mathematical models |
format |
Master Thesis |
author |
Yang, Shuo |
author_facet |
Yang, Shuo |
author_sort |
Yang, Shuo |
title |
Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway |
title_short |
Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway |
title_full |
Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway |
title_fullStr |
Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway |
title_full_unstemmed |
Improving the performance of service network through location-based optimization and analysis. A case study on postal service in a city in Northern Norway |
title_sort |
improving the performance of service network through location-based optimization and analysis. a case study on postal service in a city in northern norway |
publisher |
UiT Norges arktiske universitet |
publishDate |
2017 |
url |
https://hdl.handle.net/10037/12223 |
geographic |
Norway |
geographic_facet |
Norway |
genre |
Northern Norway |
genre_facet |
Northern Norway |
op_relation |
https://hdl.handle.net/10037/12223 |
op_rights |
openAccess Copyright 2017 The Author(s) |
_version_ |
1766145400775901184 |