Passenger improver - A second phase method for integrated aircraft passenger recovery systems

• Main Authors: Acuna-Agost, Rodrigo, Boudia, Mourad, Jozefowiez, Nicolas, Mancel, Catherine, Mora-Camino, Felix
• Other Authors: Ecole Nationale de l'Aviation Civile (ENAC), Amadeus, Équipe Recherche Opérationnelle, Optimisation Combinatoire et Contraintes (LAAS-ROC), Laboratoire d'analyse et d'architecture des systèmes (LAAS), Université Toulouse Capitole (UT Capitole), Université de Toulouse (UT)-Université de Toulouse (UT)-Institut National des Sciences Appliquées - Toulouse (INSA Toulouse), Institut National des Sciences Appliquées (INSA)-Université de Toulouse (UT)-Institut National des Sciences Appliquées (INSA)-Université Toulouse - Jean Jaurès (UT2J), Université de Toulouse (UT)-Université Toulouse III - Paul Sabatier (UT3), Université de Toulouse (UT)-Centre National de la Recherche Scientifique (CNRS)-Institut National Polytechnique (Toulouse) (Toulouse INP), Université de Toulouse (UT)-Université Toulouse Capitole (UT Capitole), Université de Toulouse (UT), Équipe DIagnostic, Supervision et COnduite (LAAS-DISCO)
• Format: Conference Object
• Language: English
• Published: HAL CCSD 2010
• Subjects: [SPI.AUTO]Engineering Sciences [physics]/Automatic; Norway; Tromso
• Online Access: https://enac.hal.science/hal-00938772; https://enac.hal.science/hal-00938772/document; https://enac.hal.science/hal-00938772/file/475.pdf

International audience Airlines are permanently confronted to disruptions caused by external or internal factors like extreme weather conditions, unavailability of crew members, unexpected breakdowns of aircraft, or airport capacity shortages. These disruptions prevent the planned execution of the schedule, which either becomes suboptimal or infeasible. In this paper, a solution method to solve \the simultaneous aircraft and passenger recovery problem" is developed. This approach minimizes the impact of disruptions by taking into consideration the flight schedule, the fleet and maintenance management requirements and the impact on passengers, all simultaneously. This viewpoint is contrasted with the classical approach found in the literature that reallocates resources according to a common hierarchy: aircraft, crew, and finally passengers.