Volunteer use and non-use values, satisfaction and future engagement in a sport event
This study examines the influence of use and non-use values on volunteers’ satisfaction and their continued future engagement in a sports event. Using the case study of the Arctic Winter Games, evidence showed that non-use values have a higher impact on satisfaction but use values outweigh non-use v...
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Language: | English |
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Cognizant Communication Corporation
2020
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Online Access: | https://espace.library.uq.edu.au/view/UQ:acd1fc7 |
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ftunivqespace:oai:espace.library.uq.edu.au:UQ:acd1fc7 2023-05-15T15:04:24+02:00 Volunteer use and non-use values, satisfaction and future engagement in a sport event Mahadevan, Renuka 2020-04-07 https://espace.library.uq.edu.au/view/UQ:acd1fc7 eng eng Cognizant Communication Corporation doi:10.3727/152599519x15506259856237 issn:1525-9951 issn:1943-4308 orcid:0000-0003-4105-2993 Use and nonuse values Satisfaction Sport event volunteers 1403 Business and International Management 1406 Marketing 1409 Tourism Leisure and Hospitality Management Journal Article 2020 ftunivqespace https://doi.org/10.3727/152599519x15506259856237 2020-08-06T19:32:16Z This study examines the influence of use and non-use values on volunteers’ satisfaction and their continued future engagement in a sports event. Using the case study of the Arctic Winter Games, evidence showed that non-use values have a higher impact on satisfaction but use values outweigh non-use values’ direct influence on the intention to volunteer again due to the strong mediating effect of satisfaction in the effect of non-use values on intention to volunteer again. Some of these effects were significantly different based on gender, first-time volunteers and the younger generation. Both use and non-use values had greater impact on satisfaction for the indigenous than non-indigenous group. The results point to the new potential for using use and non-use values to target different groups to continue volunteering. Article in Journal/Newspaper Arctic The University of Queensland: UQ eSpace Arctic Event Management 24 2 427 434 |
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Open Polar |
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The University of Queensland: UQ eSpace |
op_collection_id |
ftunivqespace |
language |
English |
topic |
Use and nonuse values Satisfaction Sport event volunteers 1403 Business and International Management 1406 Marketing 1409 Tourism Leisure and Hospitality Management |
spellingShingle |
Use and nonuse values Satisfaction Sport event volunteers 1403 Business and International Management 1406 Marketing 1409 Tourism Leisure and Hospitality Management Mahadevan, Renuka Volunteer use and non-use values, satisfaction and future engagement in a sport event |
topic_facet |
Use and nonuse values Satisfaction Sport event volunteers 1403 Business and International Management 1406 Marketing 1409 Tourism Leisure and Hospitality Management |
description |
This study examines the influence of use and non-use values on volunteers’ satisfaction and their continued future engagement in a sports event. Using the case study of the Arctic Winter Games, evidence showed that non-use values have a higher impact on satisfaction but use values outweigh non-use values’ direct influence on the intention to volunteer again due to the strong mediating effect of satisfaction in the effect of non-use values on intention to volunteer again. Some of these effects were significantly different based on gender, first-time volunteers and the younger generation. Both use and non-use values had greater impact on satisfaction for the indigenous than non-indigenous group. The results point to the new potential for using use and non-use values to target different groups to continue volunteering. |
format |
Article in Journal/Newspaper |
author |
Mahadevan, Renuka |
author_facet |
Mahadevan, Renuka |
author_sort |
Mahadevan, Renuka |
title |
Volunteer use and non-use values, satisfaction and future engagement in a sport event |
title_short |
Volunteer use and non-use values, satisfaction and future engagement in a sport event |
title_full |
Volunteer use and non-use values, satisfaction and future engagement in a sport event |
title_fullStr |
Volunteer use and non-use values, satisfaction and future engagement in a sport event |
title_full_unstemmed |
Volunteer use and non-use values, satisfaction and future engagement in a sport event |
title_sort |
volunteer use and non-use values, satisfaction and future engagement in a sport event |
publisher |
Cognizant Communication Corporation |
publishDate |
2020 |
url |
https://espace.library.uq.edu.au/view/UQ:acd1fc7 |
geographic |
Arctic |
geographic_facet |
Arctic |
genre |
Arctic |
genre_facet |
Arctic |
op_relation |
doi:10.3727/152599519x15506259856237 issn:1525-9951 issn:1943-4308 orcid:0000-0003-4105-2993 |
op_doi |
https://doi.org/10.3727/152599519x15506259856237 |
container_title |
Event Management |
container_volume |
24 |
container_issue |
2 |
container_start_page |
427 |
op_container_end_page |
434 |
_version_ |
1766336172527714304 |