Summary: | This master's thesis explores how job automation has influenced a selected bank branch workplace and what role gender plays in this process. The thesis is based on a case study focused on a team from one anonymized Czech branch of an international bank where robots are being introduced into the work process. Between November 2018 and February 2019, semi-structured interviews were conducted with six members of this team and obtained data were subjected to an analysis, the results of which are presented in this thesis. Interview questions revolved around changes in the workplace and the evaluation of these changes by the employees. The thesis therefore examines, among other things, whether robots have had any impact on working hours or workplace interpersonal relationships, what control tools narrators have had to monitor the work process, how robots have highlighted existing gender inequalities in the workplace and what issues have arisen after their implementation. The case study has pointed out the importance of further, closer inspection of robot implementation cases, each of which may be affected by a number of specific elements. This micro-level investigation may serve as a foundation for a better understanding of robotic process automation as well as a potential source for developing. Diplomová práce zkoumá, jak robotizace ovlivnila a ovlivňuje vybrané bankovní pracoviště a jakou roli v tomto procesu hraje gender. Jedná se o případovou studii zkoumající tým jedné anonymizované české pobočky mezinárodní banky, kde jsou roboti zaváděni do pracovního procesu. S šesti členy a členkami tohoto týmu byly během listopadu 2018 až února 2019 provedeny polostrukturované rozhovory, přičemž získaná data byla předmětem analýzy, jejíž výsledky jsou v této práci prezentovány. Otázky směřovaly na změny na pracovišti a na to, jak tyto posuny hodnotí sami pracující. Práce tak mj. zkoumá, jestli měli roboti vliv na pracovní dobu a vztahy v kolektivu, jaké nástroje měli narátoři a narátorky ke kontrole celého procesu, jak ...
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