Telephone triage performed by nurses reduces non‐urgent ambulance missions:a prospective observational pilot study in Finland

• Main Authors: Roivainen, P. (Petri), Hoikka, M. J. (Marko J.), Raatiniemi, L. (Lasse), Silfvast, T. (Tom), Ala‐Kokko, T. (Tero), Kääriäinen, M. (Maria)
• Format: Article in Journal/Newspaper
• Language: English
• Published: John Wiley & Sons 2020
• Subjects: Kainuu; Northern Finland
• Online Access: http://urn.fi/urn:nbn:fi-fe2020060139936

Abstract Background: The increased workload in emergency medical services (EMS) is a global phenomenon in welfare states. It has been suggested that telephone triage by nurses may reduce the increasing use of EMS services, by directing patient flow to appropriate care. This study aimed to investigat...