Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' Stories

Presents results from qualitative interviews with individuals working in non-profit organizations near Edmonton, Alberta. The findings point to the importance of stories as information sources used within the organizations, with social media playing a key role in capturing those stories and engaging...

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Bibliographic Details
Main Authors: Rathi, Dinesh, Forcier, Eric, Given, Lisa
Format: Other/Unknown Material
Language:English
Published: 2013
Subjects:
Digital Library
Northwest Territories
Online Access:https://era.library.ualberta.ca/items/693244fa-527b-4bbf-9165-59dfffcae3a7
https://doi.org/10.7939/R3Z892V0R
Description
Summary:Presents results from qualitative interviews with individuals working in non-profit organizations near Edmonton, Alberta. The findings point to the importance of stories as information sources used within the organizations, with social media playing a key role in capturing those stories and engaging with the community.

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