ANALIZA KULTURE KOMUNICIRANJA MED MLADIMI V SLOVENIJI

• Main Author: ŠTUKELJ, EVA
• Other Authors: Kozjek, Tatjana
• Format: Bachelor Thesis
• Language: Slovenian
• Published: 2019
• Subjects: komunikacija; kultura komuniciranja; bonton; komuniciranje med mladimi; e-komuniciranje; communication; communication culture; etiquette; youth communication; e-communication; sami
• Online Access: https://repozitorij.uni-lj.si/IzpisGradiva.php?id=110035; https://repozitorij.uni-lj.si/Dokument.php?id=121653&dn=

V življenju vsak dan komuniciramo zavestno ali nezavestno ter besedno ali nebesedno. Poznavanje kulture komuniciranja lahko posameznika uspešno vodi skozi življenje. Kultura komuniciranja in uporaba bontona postajata vse večja izziva za mlade, ki jih vsakodnevno spremlja tudi vse naprednejša tehnologija. Posledično pozabljajo na uporabo nebesedne komunikacije, ki sicer sodi med najmočnejša komunikacijska orodja, vendar je pomanjkljiva sestavina e-komunikacije. Pomembno je, da se mladi seznanijo z bontonom spletnega in telefonskega komuniciranja in ga uporabljajo. Prevelika uporaba socialnih omrežij in telefona ogroža varnost na spletu, ki je iz dneva v dan šibkejša, in vodi do večjih vizualnih obremenitev. Prav tako pa tudi vodi do večjih vizualnih obremenitev. Namen diplomskega dela je bil proučiti komunikacijo mladih, poznavanje bontona in njegovo uporabo ter ugotoviti, kolikšen je pomen zunanjega videza in katera vrsta komunikacije se najbolj uporablja. Raziskava je bila izvedena z metodo spletnega anketiranja. Rezultati raziskave kažejo, da mladi kulture komuniciranja ne poznajo preveč dobro, posledica tega pa je njena neustrezna uporaba oziroma neuporaba. Raziskava je pokazala, da je med preiskovanci komunikacija iz oči v oči najbolj uporabljeno komunikacijsko orodje. E-komunikacija se jim ne zdi najbolj varna, poleg tega pa so tudi sami že prispevali k širjenju laži. Večini se zdi, da je najpomembnejši prvi vtis, ki ga ni mogoče naknadno »popraviti«, kar mu daje še večji pomen. Podatki, pridobljeni v raziskavi, pričajo o tem, da je treba mlade na področju kulture komuniciranja – tako osebnega kot glede uporabe različne moderne tehnologije – bolj osveščati. Slednje bi pripomoglo k njeni varnejši uporabi. Mladi pa morajo več pozornosti nameniti tudi rabi neverbalne komunikacije pri osebnem komuniciranju, ki se jim trenutno ne zdi pretirano pomembna. Every day we communicate either consciously or unconsciously, verbally or nonverbally. Knowing the culture of communication can successfully guide an individual through life. The culture of communication and the use of etiquette are becoming more and more of a challenge for young people, who are accompanied by advanced technology on a daily basis. As a result, they forget to use non-verbal communication, which is one of the most powerful communication tools, but an insufficient component of e-communication. It is important for young people to become familiar with the etiquette of online and telephone communication and to regularly use it. The overuse of social networks and the phone threatens online security, which is getting weaker by day, leading to greater visual strain. The purpose of the diploma work was to study the communication of young people, their knowledge of etiquette and how much they use it, as well as to find out the importance of appearance and what kind of communication is used most commonly. The results of the survey show that young people do not know the communication culture well, resulting in its inappropriate use or non-use. Research has shown that face-to-face communication is the most widely used communication tool among subjects. They do not consider e-communication the safest and they have already spread lies through it themselves. The majority considers the first impression to be of crucial importance, as it cannot be "corrected", which gives it even greater value. The data from the survey show that young people should be made more aware of the culture of communication - including personal communication - and how to use modern technology. The latter would help to make it safer to use. Young people also need to pay more attention to the use of nonverbal communication in personal communication, which they do not currently consider to be overly important.