Förändring av intranät och dess inledande utmaningar

• Main Author: Rönnbäck, Jannie
• Format: Bachelor Thesis
• Language: Swedish
• Published: Umeå universitet, Institutionen för informatik 2014
• Subjects: förändring; intranät; agila metoder; användarmedverkan; sociala intranät; Information Systems; Social aspects; Systemvetenskap; informationssystem och informatik med samhällsvetenskaplig inriktning; Piteå
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-92808

Organizations today face changes continuously as the society, the surroundings and the technology change. The information technology used in organizations has become essential, where intranets are a big part of it. Many organizations embrace social intranets, and these kind of changes has an impact on the members in the way they work, handle information and communicate. As many organizations and the members in it face new kinds of changes, they also face new kinds of challenges. This paper presents an interview study at Smurfit Kappa Kraftliner in Piteå, whom are about to go through a change process unlike any other change they have ever gone through before. For the first time, managers will with the help from an IT consultant firm change the intranet with an agile way of working towards a possibly social intranet. This study focuses on intranets, organizational change, agile ways of working and social intranets. The aim is to learn about the challenges that change process will meet. The respondents have different opinions about how much the change of intranet means as well as what outcome a social intranet would have in the organization. Conclusions have been made that the greatest challenge the managers have is to decide what exactly needs to be done and how it needs to be done. Also, the discrepancies between the respondents show that the intranet needs to be seen as a common concern throughout the whole organization to involve members and to make the change process successful.