Preparing to overcome the barriers of implementing a quality management system : A case study of EDB Card Services AS

• Main Authors: Sandström, David, Svanberg, Marcus
• Format: Bachelor Thesis
• Language: English
• Published: Handelshögskolan vid Umeå universitet (USBE) 2011
• Subjects: Management; Management System; Quality Management System; Organizational Change; Change Management; ISO9001; Barriers; Implementation; Business Administration; Företagsekonomi; Mo i Rana; Norway
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52158

The purpose of this study is to see how an organization can prepare themselves to overcome the barriers when implementing a quality management system. When introducing a new management system regardless of its intentions, there are several obstacles, or rather barriers, which an organization will fa...