Exploring mapping tools for service design through the Voitto project

1. IntroductionThis chapter is situated in practical service design. It discusses learning through action by employing established service design tools and processes, including learning through co-creation (Sanders & Stappers, 2008). Due to the iterative working approaches that involve co-design...

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Bibliographic Details
Main Authors: Sarantou, Melanie Augusta Chilion, Suoheimo, Mari Eveliina
Other Authors: Coutts, Glen, Härkönen , Elina, Huhmarniemi, Maria, Jokela, Timo
Format: Book Part
Language:English
Published: Lapin yliopisto 2018
Subjects:
ethnography
wicked problem
service design
mapping tools
/dk/atira/pure/person/fieldofscience2010/6/13/2
Visual arts and design
Inari
Ranua
Arctic
Lapland
Online Access:https://research.ulapland.fi/fi/publications/3ef438fa-655b-417b-ace1-cdee5915505d
http://urn.fi/URN:NBN:fi-fe201902074252

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