Social media, transport chaos and a volcanic ash cloud

• Main Author: Watson, H.
• Format: Other/Unknown Material
• Language: unknown
• Published: 2011
• Subjects: social media; communication; disaster; social capital; Eyjafjallajokull; Iceland
• Online Access: https://repository.canterbury.ac.uk/item/86849/social-media-transport-chaos-and-a-volcanic-ash-cloud

The eruption of the Eyjafjallajokull volcano in Iceland caused the spread of an ash plume across Europe, leading to widespread closure of European air space, affecting passengers across the globe. This paper explores the use of social media by members of the public to respond to the transportation c...