Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland
The aim of this bachelor’s thesis was to carry out a marketing research aimed to understand the customer behaviour and customer drinking habits in Imatra-Lappeenranta region. The author believed that some companies within catering industry operate without considering the essence of customer behaviou...
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Saimaan ammattikorkeakoulu
2017
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fttheseus:oai:www.theseus.fi:10024/135917 2023-05-15T17:00:04+02:00 Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland Anttonen, Valeria Saimaan ammattikorkeakoulu 2017 http://www.theseus.fi/handle/10024/135917 en eng Saimaan ammattikorkeakoulu URN:NBN:fi:amk-2017111717265 http://www.theseus.fi/handle/10024/135917 10024/87942 All rights reserved marketing research customer behaviour drinking habits Finland fi=Majoitus- ja ravitsemisala|sv=Inkvarterings- och kosthållsbranschen|en=Hotel and Restaurant| Degree Program in Hotel Restaurant and Tourism Management fi=AMK-opinnäytetyö|sv=YH-examensarbete|en=Bachelor's thesis| 2017 fttheseus 2021-08-17T07:03:03Z The aim of this bachelor’s thesis was to carry out a marketing research aimed to understand the customer behaviour and customer drinking habits in Imatra-Lappeenranta region. The author believed that some companies within catering industry operate without considering the essence of customer behaviour and their drinking habits. The research consisted of three different approaches for better analysing the topic in question: direct observation, on-line survey and in-depth interview. Direct observation included author’s seven years of experience and review on customer behaviour and drinking habits in Finland. On-line survey and in-depth interview included structured questions which, together with direct observation method, helped to understand the customer living or visiting the town of Imatra and Lappeenranta region. The bachelor’s thesis provided an informational base related to consumers’ behaviour and habits within catering industry of South Karelia. The author expressed personal suggestion for improvements in bar industry in Imatra and Lappeenranta. This thesis work can be used as analysis for product and service targeting towards specific customer segments. Other/Unknown Material karelia* Theseus.fi (Open Repository of the Universities of Applied Sciences) |
institution |
Open Polar |
collection |
Theseus.fi (Open Repository of the Universities of Applied Sciences) |
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fttheseus |
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English |
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marketing research customer behaviour drinking habits Finland fi=Majoitus- ja ravitsemisala|sv=Inkvarterings- och kosthållsbranschen|en=Hotel and Restaurant| Degree Program in Hotel Restaurant and Tourism Management |
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marketing research customer behaviour drinking habits Finland fi=Majoitus- ja ravitsemisala|sv=Inkvarterings- och kosthållsbranschen|en=Hotel and Restaurant| Degree Program in Hotel Restaurant and Tourism Management Anttonen, Valeria Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland |
topic_facet |
marketing research customer behaviour drinking habits Finland fi=Majoitus- ja ravitsemisala|sv=Inkvarterings- och kosthållsbranschen|en=Hotel and Restaurant| Degree Program in Hotel Restaurant and Tourism Management |
description |
The aim of this bachelor’s thesis was to carry out a marketing research aimed to understand the customer behaviour and customer drinking habits in Imatra-Lappeenranta region. The author believed that some companies within catering industry operate without considering the essence of customer behaviour and their drinking habits. The research consisted of three different approaches for better analysing the topic in question: direct observation, on-line survey and in-depth interview. Direct observation included author’s seven years of experience and review on customer behaviour and drinking habits in Finland. On-line survey and in-depth interview included structured questions which, together with direct observation method, helped to understand the customer living or visiting the town of Imatra and Lappeenranta region. The bachelor’s thesis provided an informational base related to consumers’ behaviour and habits within catering industry of South Karelia. The author expressed personal suggestion for improvements in bar industry in Imatra and Lappeenranta. This thesis work can be used as analysis for product and service targeting towards specific customer segments. |
author2 |
Saimaan ammattikorkeakoulu |
format |
Other/Unknown Material |
author |
Anttonen, Valeria |
author_facet |
Anttonen, Valeria |
author_sort |
Anttonen, Valeria |
title |
Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland |
title_short |
Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland |
title_full |
Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland |
title_fullStr |
Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland |
title_full_unstemmed |
Marketing research on consumer behaviour and drinking habits of people living in Imatra - Lappeenranta region, Finland |
title_sort |
marketing research on consumer behaviour and drinking habits of people living in imatra - lappeenranta region, finland |
publisher |
Saimaan ammattikorkeakoulu |
publishDate |
2017 |
url |
http://www.theseus.fi/handle/10024/135917 |
genre |
karelia* |
genre_facet |
karelia* |
op_relation |
URN:NBN:fi:amk-2017111717265 http://www.theseus.fi/handle/10024/135917 10024/87942 |
op_rights |
All rights reserved |
_version_ |
1766052708801839104 |