Patients' experiences of remote communication after pacemaker implant: The NORDLAND study.
The concept of 'patient experience' has become central to how to improve healthcare. Remote communication with patients is today a frequent practice in healthcare services, showing similar outcomes to standard outpatient care while enabling cost reduction in both formal and informal care....
Published in: | PLOS ONE |
---|---|
Main Authors: | , , , |
Format: | Article in Journal/Newspaper |
Language: | English |
Published: |
2019
|
Subjects: | |
Online Access: | http://hdl.handle.net/10668/14150 https://doi.org/10.1371/journal.pone.0218521 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6586402/pdf |
id |
ftsspa:oai:www.repositoriosalud.es:10668/14150 |
---|---|
record_format |
openpolar |
spelling |
ftsspa:oai:www.repositoriosalud.es:10668/14150 2023-11-12T04:21:29+01:00 Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. Catalan-Matamoros, Daniel Lopez-Villegas, Antonio Tore-Lappegard, Knut Lopez-Liria, Remedios 2019-06-20 application/pdf http://hdl.handle.net/10668/14150 https://doi.org/10.1371/journal.pone.0218521 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6586402/pdf en eng http://hdl.handle.net/10668/14150 31220146 doi:10.1371/journal.pone.0218521 1932-6203 PMC6586402 https://doi.org/10.1371/journal.pone.0218521 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6586402/pdf Attribution 4.0 International http://creativecommons.org/licenses/by/4.0/ open access Aged 80 and over Attitude Female Humans Male Middle Aged Pacemaker Artificial Patient Education as Topic Patient Satisfaction Patients Telemetry research article VoR 2019 ftsspa https://doi.org/10.1371/journal.pone.0218521 2023-10-29T17:32:52Z The concept of 'patient experience' has become central to how to improve healthcare. Remote communication with patients is today a frequent practice in healthcare services, showing similar outcomes to standard outpatient care while enabling cost reduction in both formal and informal care. The purpose of this study was to analyse the experiences of people with telemonitoring pacemakers. Patients were randomly allocated to either the telemonitoring or hospital monitoring follow-ups. Using the 'Generic Short Patient Experiences Questionnaire' (GS-PEQ), as well as an ad-hoc survey from the 'telehealth patient satisfaction survey' and 'costs survey', patients' experiences were measured six months after the pacemaker implant in a cohort of 50 consecutive patients. The mean age was 74.8 (± 11.75) years and 26 (52%) patients were male of which 1 was lost in follow-up. Finally, 24 patients were followed up with standard hospital monitoring, while 25 used the telemonitoring system. Differences in baseline characteristics between groups were not found. Findings showed overall positive and similar experiences in patients living with telemonitoring and hospital monitoring pacemakers. Significant differences were found in GS-PEQ concerning how telemonitoring patients received less information about their diagnosis/afflictions (p = 0.046). We did not find significant differences in other items such as 'confidence in the clinicians' professional skills', 'treatment perception adapted to their situation', 'involvement in decisions regarding the treatment', 'perception of hospital organisation', 'waiting before admission', 'satisfaction of help and treatment received', 'benefit received', and 'incorrect treatment'. The remote communication of pacemakers was met with positive levels of patients' experiences similarly to patients in the hospital monitoring follow-up. However, telemonitoring patients received less information. Thus, improving the quality and timing of information is required in telemonitoring patients in the ... Article in Journal/Newspaper Nordland Nordland Nordland Sistema Sanitario Público de Andalucía (SSPA): Repositorio PLOS ONE 14 6 e0218521 |
institution |
Open Polar |
collection |
Sistema Sanitario Público de Andalucía (SSPA): Repositorio |
op_collection_id |
ftsspa |
language |
English |
topic |
Aged 80 and over Attitude Female Humans Male Middle Aged Pacemaker Artificial Patient Education as Topic Patient Satisfaction Patients Telemetry |
spellingShingle |
Aged 80 and over Attitude Female Humans Male Middle Aged Pacemaker Artificial Patient Education as Topic Patient Satisfaction Patients Telemetry Catalan-Matamoros, Daniel Lopez-Villegas, Antonio Tore-Lappegard, Knut Lopez-Liria, Remedios Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. |
topic_facet |
Aged 80 and over Attitude Female Humans Male Middle Aged Pacemaker Artificial Patient Education as Topic Patient Satisfaction Patients Telemetry |
description |
The concept of 'patient experience' has become central to how to improve healthcare. Remote communication with patients is today a frequent practice in healthcare services, showing similar outcomes to standard outpatient care while enabling cost reduction in both formal and informal care. The purpose of this study was to analyse the experiences of people with telemonitoring pacemakers. Patients were randomly allocated to either the telemonitoring or hospital monitoring follow-ups. Using the 'Generic Short Patient Experiences Questionnaire' (GS-PEQ), as well as an ad-hoc survey from the 'telehealth patient satisfaction survey' and 'costs survey', patients' experiences were measured six months after the pacemaker implant in a cohort of 50 consecutive patients. The mean age was 74.8 (± 11.75) years and 26 (52%) patients were male of which 1 was lost in follow-up. Finally, 24 patients were followed up with standard hospital monitoring, while 25 used the telemonitoring system. Differences in baseline characteristics between groups were not found. Findings showed overall positive and similar experiences in patients living with telemonitoring and hospital monitoring pacemakers. Significant differences were found in GS-PEQ concerning how telemonitoring patients received less information about their diagnosis/afflictions (p = 0.046). We did not find significant differences in other items such as 'confidence in the clinicians' professional skills', 'treatment perception adapted to their situation', 'involvement in decisions regarding the treatment', 'perception of hospital organisation', 'waiting before admission', 'satisfaction of help and treatment received', 'benefit received', and 'incorrect treatment'. The remote communication of pacemakers was met with positive levels of patients' experiences similarly to patients in the hospital monitoring follow-up. However, telemonitoring patients received less information. Thus, improving the quality and timing of information is required in telemonitoring patients in the ... |
format |
Article in Journal/Newspaper |
author |
Catalan-Matamoros, Daniel Lopez-Villegas, Antonio Tore-Lappegard, Knut Lopez-Liria, Remedios |
author_facet |
Catalan-Matamoros, Daniel Lopez-Villegas, Antonio Tore-Lappegard, Knut Lopez-Liria, Remedios |
author_sort |
Catalan-Matamoros, Daniel |
title |
Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. |
title_short |
Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. |
title_full |
Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. |
title_fullStr |
Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. |
title_full_unstemmed |
Patients' experiences of remote communication after pacemaker implant: The NORDLAND study. |
title_sort |
patients' experiences of remote communication after pacemaker implant: the nordland study. |
publishDate |
2019 |
url |
http://hdl.handle.net/10668/14150 https://doi.org/10.1371/journal.pone.0218521 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6586402/pdf |
genre |
Nordland Nordland Nordland |
genre_facet |
Nordland Nordland Nordland |
op_relation |
http://hdl.handle.net/10668/14150 31220146 doi:10.1371/journal.pone.0218521 1932-6203 PMC6586402 https://doi.org/10.1371/journal.pone.0218521 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6586402/pdf |
op_rights |
Attribution 4.0 International http://creativecommons.org/licenses/by/4.0/ open access |
op_doi |
https://doi.org/10.1371/journal.pone.0218521 |
container_title |
PLOS ONE |
container_volume |
14 |
container_issue |
6 |
container_start_page |
e0218521 |
_version_ |
1782336867143778304 |