The impact of interpersonal relationships within the workplace on job satisfaction among employees in Iceland

• Main Author: Brynja Birgisdóttir 1995-
• Other Authors: Háskólinn í Reykjavík
• Format: Thesis
• Language: English
• Published: 2019
• Subjects: Sálfræði; Starfsánægja; Félagslegar aðstæður; Samskipti; Psychology; Job satisfaction; Social conditions; Communication; Vinnu; Iceland
• Online Access: http://hdl.handle.net/1946/33191

Strong interpersonal relationships have been proven to be an important factor when it comes to both happiness and health. When looking at the fact that most people spend a considerable amount of time at work, one would think that the same mechanisms would apply there. Several researches have aimed at proving the importance of interpersonal co-worker relationships, and the results have all implied a strong connection between co-worker relationships and job satisfaction. This research aims to confirm the importance of interpersonal relationships between co-workers as well as between subordinates and superiors. A questionnaire containing 10 questions and statements was sent out to 156 participants. Most participants were full time employees but working at various companies. The results showed that a good relationship between subordinates and superiors correlated with higher job satisfaction. The results for co-worker relationships, however, were not as clear. Keywords: job satisfaction, social factors, co-workers, interpersonal relationships. Fjöldi rannsókna hefur sýnt fram á mikilvægi félagslegra samskipta þegar kemur að hamingju og heilbrigði einstaklinga. Þegar litið er til þess hve miklum tíma meðalmanneskjan eyðir í vinnu mætti ætla að sömu lögmál gildi þar. Nokkrar rannsóknir hafa einblínt á að sýna fram á mikilvægi félagslegra samskipta milli samstarfsfélaga og hafa niðurstöður þeirra bent til þess að sterk fylgni sé milli félagslegra tengsla samstarfsmanna og ánægju í starfi. Markmið þessarar rannsóknar var að kanna nánar mikilvægi félagslegra tengsla milli samstarfsfólks og ánægju í starfi og einnig mikilvægi góðra tengsla milli undirmanna og yfirmanna. Spurningalisti með tíu spurningum og fullyrðingum var sendur til 156 þátttakenda. Flestir þátttakendur voru í fullri vinnu hjá fyrirtækjum af ýmsu tagi. Niðurstöðurnar benda til þess að fylgni sé á milli góðra tengsla við yfirmenn og ánægju í starfi. Niðurstöðurnar varðandi félagsleg tengsl milli samstarfsfélaga voru hins vegar ekki eins skýrar. ...