Geothermal Power Plant Maintenance: Evaluating Maintenance System Needs Using Quantitative Kano Analysis

• Main Authors: Reynir S. Atlason, Gudmundur V. Oddsson, Runar Unnthorsson
• Format: Article in Journal/Newspaper
• Language: unknown
• Subjects: Iceland
• Online Access: https://www.mdpi.com/1996-1073/7/7/4169/pdf; https://www.mdpi.com/1996-1073/7/7/4169/

A quantitative Kano model is used in this study to identify which features are preferred by top-level maintenance engineers within Icelandic geothermal power plants to be implemented in a maintenance tool or software. Visits were conducted to the largest Icelandic energy companies operating geothermal power plants. Thorough interviews with chiefs of operations and maintenance were used as a basis for a quantitative Kano analysis. Thirty seven percent of all maintenance engineers at Reykjavik Energy and Landsvirkjun, responsible for 71.5% of the total energy production from geothermal resources in Iceland, answered the Kano questionnaire. Findings show that solutions focusing on (1) planning maintenance according to condition; (2) shortening documentation times; and (3) risk analysis are sought after by the energy companies but not provided for the geothermal sector specifically. geothermal; maintenance; system; Kano analysis