Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study
Organizational sensemaking is crucial for resource planning and crisis management since facing complex strategic problems that exceed their capacity and ability, such as crises, forces organizations to engage in inter-organizational collaboration, which leads to obtaining individual and diverse pers...
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ftpubmed:oai:pubmedcentral.nih.gov:9400917 2023-05-15T17:47:06+02:00 Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study Sørensen, Jarle Løwe Ranse, Jamie Gray, Lesley Khorram-Manesh, Amir Goniewicz, Krzysztof Hertelendy, Attila J. 2022-08-10 http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9400917/ https://doi.org/10.3389/fpsyg.2022.818422 en eng Frontiers Media S.A. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9400917/ http://dx.doi.org/10.3389/fpsyg.2022.818422 Copyright © 2022 Sørensen, Ranse, Gray, Khorram-Manesh, Goniewicz and Hertelendy. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. CC-BY Front Psychol Psychology Text 2022 ftpubmed https://doi.org/10.3389/fpsyg.2022.818422 2022-08-28T01:11:52Z Organizational sensemaking is crucial for resource planning and crisis management since facing complex strategic problems that exceed their capacity and ability, such as crises, forces organizations to engage in inter-organizational collaboration, which leads to obtaining individual and diverse perspectives to comprehend the issues and find solutions. This online qualitative survey study examines how Norwegian Sea Rescue Society employees perceived the concept of an organizational crisis and how they sensed their co-workers react to it. The scope was the ongoing COVID-19 pandemic, a global event affecting all countries and organizations and responding similarly globally. Data were collected during the Fall of 2020. The instrument of choice was the Internal Crisis Management and Crisis Communication survey (ICMCC). The results showed that the overall sample strongly believed in their organization’s overall resilience level. However, a somewhat vague understanding of roles and responsibilities in a crisis where detected, together with some signs of informal communication, rumor spreading, misunderstanding, frustration, and insecurity. This study contributes to the academic field of organizational research, hence crisis management and sensemaking, and could be valuable to managers and decision-makers across sectors. Increased knowledge about how employees react to a crisis may help optimize internal crisis management planning and utilize robust mitigation and response strategies. Text Norwegian Sea PubMed Central (PMC) Norwegian Sea Frontiers in Psychology 13 |
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Psychology |
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Psychology Sørensen, Jarle Løwe Ranse, Jamie Gray, Lesley Khorram-Manesh, Amir Goniewicz, Krzysztof Hertelendy, Attila J. Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study |
topic_facet |
Psychology |
description |
Organizational sensemaking is crucial for resource planning and crisis management since facing complex strategic problems that exceed their capacity and ability, such as crises, forces organizations to engage in inter-organizational collaboration, which leads to obtaining individual and diverse perspectives to comprehend the issues and find solutions. This online qualitative survey study examines how Norwegian Sea Rescue Society employees perceived the concept of an organizational crisis and how they sensed their co-workers react to it. The scope was the ongoing COVID-19 pandemic, a global event affecting all countries and organizations and responding similarly globally. Data were collected during the Fall of 2020. The instrument of choice was the Internal Crisis Management and Crisis Communication survey (ICMCC). The results showed that the overall sample strongly believed in their organization’s overall resilience level. However, a somewhat vague understanding of roles and responsibilities in a crisis where detected, together with some signs of informal communication, rumor spreading, misunderstanding, frustration, and insecurity. This study contributes to the academic field of organizational research, hence crisis management and sensemaking, and could be valuable to managers and decision-makers across sectors. Increased knowledge about how employees react to a crisis may help optimize internal crisis management planning and utilize robust mitigation and response strategies. |
format |
Text |
author |
Sørensen, Jarle Løwe Ranse, Jamie Gray, Lesley Khorram-Manesh, Amir Goniewicz, Krzysztof Hertelendy, Attila J. |
author_facet |
Sørensen, Jarle Løwe Ranse, Jamie Gray, Lesley Khorram-Manesh, Amir Goniewicz, Krzysztof Hertelendy, Attila J. |
author_sort |
Sørensen, Jarle Løwe |
title |
Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study |
title_short |
Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study |
title_full |
Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study |
title_fullStr |
Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study |
title_full_unstemmed |
Employees Perception of Organizational Crises and Their Reactions to Them – A Norwegian Organizational Case Study |
title_sort |
employees perception of organizational crises and their reactions to them – a norwegian organizational case study |
publisher |
Frontiers Media S.A. |
publishDate |
2022 |
url |
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9400917/ https://doi.org/10.3389/fpsyg.2022.818422 |
geographic |
Norwegian Sea |
geographic_facet |
Norwegian Sea |
genre |
Norwegian Sea |
genre_facet |
Norwegian Sea |
op_source |
Front Psychol |
op_relation |
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9400917/ http://dx.doi.org/10.3389/fpsyg.2022.818422 |
op_rights |
Copyright © 2022 Sørensen, Ranse, Gray, Khorram-Manesh, Goniewicz and Hertelendy. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. |
op_rightsnorm |
CC-BY |
op_doi |
https://doi.org/10.3389/fpsyg.2022.818422 |
container_title |
Frontiers in Psychology |
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13 |
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