Healthcare managers' awareness: an operational definition built on a combination of hermeneutic phenomenology and survey research

• Main Authors: Lai, Chi Quynh, Damart, Sébastien
• Other Authors: Normandie Innovation Marché Entreprise Consommation (NIMEC), Université de Caen Normandie (UNICAEN), Normandie Université (NU)-Normandie Université (NU)-Université Le Havre Normandie (ULH), Normandie Université (NU)-Université de Rouen Normandie (UNIROUEN), Normandie Université (NU)-Institut de Recherche Interdisciplinaire Homme et Société (IRIHS), Université de Rouen Normandie (UNIROUEN), Normandie Université (NU)-Normandie Université (NU)-Université de Rouen Normandie (UNIROUEN), Normandie Université (NU), Dauphine Recherches en Management (DRM), Université Paris Dauphine-PSL, Université Paris Sciences et Lettres (PSL)-Université Paris Sciences et Lettres (PSL)-Centre National de la Recherche Scientifique (CNRS)
• Format: Conference Object
• Language: English
• Published: HAL CCSD 2018
• Subjects: Awareness; Healthcare managers; Hermeneutic phenomenology; Survey research; JEL: M - Business Administration and Business Economics • Marketing • Accounting • Personnel Economics/M.M1 - Business Administration/M.M1.M10 - General; [SHS.GESTION]Humanities and Social Sciences/Business administration; Iceland
• Online Access: https://hal.science/hal-01895788

International audience Managers’ awareness is a crucial predictor of successful coordination. The aim of the study is to develop an operational definition of the concept of awareness in healthcare management. We adopted a combination of hermeneutic phenomenology and survey research in a sequential approach. In the phenomenological qualitative phase, eight semi-structured interviews conducted with a diverse sample of health managers uncovered key proxies of the concept, including collecting the information, ensuring information verification, analyzing practices and integrative thinking and acting. We generated items clarifying indicators of each proxy to design the survey questionnaire and collected quantitative data from a sample of 144 respondents, covering a wide range of socio-demographics. The results of exploratory factors analysis reported a clear structure of four factors corresponding to the four identified proxies. The impacts of some socio-demographic characteristics on each proxy were also addressed.