Public Works Department for Keflavki, Iceland

The objectives of this report are as follows: (1) Develop SIPOC (supplier-Input-Process-Output-Customer) diagrams for PWD Keflavik (2) Capture the existing measures and reporting techniques at PWD Keflavik. (3) Analyze the measures for viability. (4) Develop a list of viable metrics (Remove the meas...

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Bibliographic Details
Main Author: Witta, Charles
Language:English
Published: 1997
Subjects:
Online Access:https://hdl.handle.net/10945/8874
Description
Summary:The objectives of this report are as follows: (1) Develop SIPOC (supplier-Input-Process-Output-Customer) diagrams for PWD Keflavik (2) Capture the existing measures and reporting techniques at PWD Keflavik. (3) Analyze the measures for viability. (4) Develop a list of viable metrics (Remove the measures that are unnecessary and add any that are necessary for PWD Keflavik.) (5) Develop a training plan for the PWD Keflavik workers in the data gathering and reporting of the metrics http://archive.org/details/publicworksdepar00witt