Training evaluation: an investigation of efficiencies and effectiveness in the Health Service Executive with specific focus on interviewer training.

• Main Author: Daly, Catriona
• Format: Thesis
• Language: English
• Published: 2009
• Subjects: Healthcare Industry; Training and Development; Personnel Management; Interviewing; DML
• Online Access: https://norma.ncirl.ie/114/; https://norma.ncirl.ie/114/1/Catriona_Daly.pdf

This dissertation will focus on two main objectives first to evaluate the current IST programme in DML of the HSE, to establish if interviewers have adopted the competency style interview and are applying the techniques developed in line with the CPSA Recruitment Licence and Codes of Practice and second to evaluate the value add of this training programme. The main aim of the dissertation is to establish a structured process where interview boards are continuously assessed and systems are put in place to monitor performance. It is expected that by analysing the current system recommendations can be put forward to ensure that the most appropriate personnel are selected to take part in the interview selection process and the principles underpinning the Code of Practice for recruitment and selection are adhered to and built on.