Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland
The social aspect of sustainability in supply chain management (SCM) has been relegated to a remote second place in previous research. Our chapter seeks to address this gap by exploring resident perceptions of the tourism supply chain in Iceland, where rapid pre-COVID growth led to discussions on ov...
Main Authors: | , , , , |
---|---|
Format: | Book Part |
Language: | English |
Published: |
Routledge
2023
|
Subjects: | |
Online Access: | http://hdl.handle.net/10072/427848 https://doi.org/10.4324/9781003218043-5 |
id |
ftgriffithuniv:oai:research-repository.griffith.edu.au:10072/427848 |
---|---|
record_format |
openpolar |
spelling |
ftgriffithuniv:oai:research-repository.griffith.edu.au:10072/427848 2024-06-09T07:42:19+00:00 Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland Helgadóttir, G Effah-Kesse, D Bjarnadóttir, EJ Burns, GL Gunnarsdóttir, GÞ 2023 http://hdl.handle.net/10072/427848 https://doi.org/10.4324/9781003218043-5 English eng Routledge Supply Chain Operations in the Arctic: Implications for Social Sustainability Helgadóttir, G; Effah-Kesse, D; Bjarnadóttir, EJ; Burns, GL; Gunnarsdóttir, GÞ, Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland, Supply Chain Operations in the Arctic: Implications for Social Sustainability, 2023, 1st, pp. 94-115 http://hdl.handle.net/10072/427848 9781003218043 doi:10.4324/9781003218043-5 open access Supply chains Book chapter 2023 ftgriffithuniv https://doi.org/10.4324/9781003218043-5 2024-05-15T00:00:24Z The social aspect of sustainability in supply chain management (SCM) has been relegated to a remote second place in previous research. Our chapter seeks to address this gap by exploring resident perceptions of the tourism supply chain in Iceland, where rapid pre-COVID growth led to discussions on overtourism. Using data from a longitudinal study based on surveys and interviews, we highlight how and why it is valuable in SCM to consider understanding residents and social sustainability. The findings reveal that perceptions of residents may differ from those held by other stakeholders and from expectations others hold of the residents’ perceptions. Residents have in-depth knowledge of specific parts of the supply chain and are concerned about these, such as local infrastructure and destination safety. For these reasons, inclusion of them and consideration of social sustainability in SCM is critical. No Full Text Book Part Arctic Iceland Griffith University: Griffith Research Online 94 115 London |
institution |
Open Polar |
collection |
Griffith University: Griffith Research Online |
op_collection_id |
ftgriffithuniv |
language |
English |
topic |
Supply chains |
spellingShingle |
Supply chains Helgadóttir, G Effah-Kesse, D Bjarnadóttir, EJ Burns, GL Gunnarsdóttir, GÞ Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland |
topic_facet |
Supply chains |
description |
The social aspect of sustainability in supply chain management (SCM) has been relegated to a remote second place in previous research. Our chapter seeks to address this gap by exploring resident perceptions of the tourism supply chain in Iceland, where rapid pre-COVID growth led to discussions on overtourism. Using data from a longitudinal study based on surveys and interviews, we highlight how and why it is valuable in SCM to consider understanding residents and social sustainability. The findings reveal that perceptions of residents may differ from those held by other stakeholders and from expectations others hold of the residents’ perceptions. Residents have in-depth knowledge of specific parts of the supply chain and are concerned about these, such as local infrastructure and destination safety. For these reasons, inclusion of them and consideration of social sustainability in SCM is critical. No Full Text |
format |
Book Part |
author |
Helgadóttir, G Effah-Kesse, D Bjarnadóttir, EJ Burns, GL Gunnarsdóttir, GÞ |
author_facet |
Helgadóttir, G Effah-Kesse, D Bjarnadóttir, EJ Burns, GL Gunnarsdóttir, GÞ |
author_sort |
Helgadóttir, G |
title |
Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland |
title_short |
Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland |
title_full |
Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland |
title_fullStr |
Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland |
title_full_unstemmed |
Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland |
title_sort |
social sustainability and supply chain management in tourism: the case of iceland |
publisher |
Routledge |
publishDate |
2023 |
url |
http://hdl.handle.net/10072/427848 https://doi.org/10.4324/9781003218043-5 |
genre |
Arctic Iceland |
genre_facet |
Arctic Iceland |
op_relation |
Supply Chain Operations in the Arctic: Implications for Social Sustainability Helgadóttir, G; Effah-Kesse, D; Bjarnadóttir, EJ; Burns, GL; Gunnarsdóttir, GÞ, Social Sustainability and Supply Chain Management in Tourism: The Case of Iceland, Supply Chain Operations in the Arctic: Implications for Social Sustainability, 2023, 1st, pp. 94-115 http://hdl.handle.net/10072/427848 9781003218043 doi:10.4324/9781003218043-5 |
op_rights |
open access |
op_doi |
https://doi.org/10.4324/9781003218043-5 |
container_start_page |
94 |
op_container_end_page |
115 |
op_publisher_place |
London |
_version_ |
1801371233973960704 |