Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx
Introduction Virtual care has expanded during COVID-19 and enabled continued access to healthcare services. For many healthcare providers, the adoption of virtual care has been a new experience in the provision of healthcare services. The purpose of this survey study was to explore healthcare provid...
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ftfrontimediafig:oai:figshare.com:article/21951764 2024-09-15T18:20:04+00:00 Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx Vernon R. Curran Ann Hollett Emily Peddle 2023-01-25T04:23:18Z https://doi.org/10.3389/fdgth.2022.970112.s001 https://figshare.com/articles/dataset/Datasheet1_Virtual_care_and_COVID-19_A_survey_study_of_adoption_satisfaction_and_continuing_education_preferences_of_healthcare_providers_in_Newfoundland_and_Labrador_Canada_docx/21951764 unknown doi:10.3389/fdgth.2022.970112.s001 https://figshare.com/articles/dataset/Datasheet1_Virtual_care_and_COVID-19_A_survey_study_of_adoption_satisfaction_and_continuing_education_preferences_of_healthcare_providers_in_Newfoundland_and_Labrador_Canada_docx/21951764 CC BY 4.0 Health Information Systems (incl. Surveillance) Health Informatics Mobile Technologies Innovation and Technology Management virtual care survey healthcare providers satisfaction confidence digital professionalism continuing professional development Dataset 2023 ftfrontimediafig https://doi.org/10.3389/fdgth.2022.970112.s001 2024-08-19T06:19:53Z Introduction Virtual care has expanded during COVID-19 and enabled continued access to healthcare services. For many healthcare providers, the adoption of virtual care has been a new experience in the provision of healthcare services. The purpose of this survey study was to explore healthcare providers' experiences with virtual care during COVID-19. Methods A web-based survey-questionnaire was developed by applying Rogers' theory of diffusion of innovation and distributed to healthcare providers (physicians, nurses and allied health professionals) in Newfoundland and Labrador, Canada to explore virtual care experiences, satisfaction and continuing professional development (CPD) needs. Analyses included descriptive statistics and thematic analysis of survey responses. Results Fifty-one percent of respondents (n = 432) indicated they were currently offering virtual care and a majority (68.9%) reported it has improved their work experience. Telephone appointments were preferred over videoconferencing by respondents, with key challenges including the inability to conduct a physical exam, patients' cell phone services being unreliable and patients knowing how to use videoconferencing. Majority of respondents (57.5%) reported quality of care by telephone was lower than in-person, whereas quality of care by videoconferencing was equivalent to in-person. Main benefits of virtual care included increased patient access, ability to work from home, and reduction in no-show appointments. Key supports for adopting virtual care included in-house organizational supports (e.g., technical support staff), local colleague support, and technology training. Important topics for virtual care CPD included complying with regulatory standards/rules, understanding privacy or ethical boundaries, and developing competency and digital professionalism while engaging in virtual care. Discussion Beyond the COVID-19 pandemic, virtual care will have a continuing role in enhancing continuity of care through access that is more convenient. Survey ... Dataset Newfoundland Frontiers: Figshare |
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Health Information Systems (incl. Surveillance) Health Informatics Mobile Technologies Innovation and Technology Management virtual care survey healthcare providers satisfaction confidence digital professionalism continuing professional development |
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Health Information Systems (incl. Surveillance) Health Informatics Mobile Technologies Innovation and Technology Management virtual care survey healthcare providers satisfaction confidence digital professionalism continuing professional development Vernon R. Curran Ann Hollett Emily Peddle Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx |
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Health Information Systems (incl. Surveillance) Health Informatics Mobile Technologies Innovation and Technology Management virtual care survey healthcare providers satisfaction confidence digital professionalism continuing professional development |
description |
Introduction Virtual care has expanded during COVID-19 and enabled continued access to healthcare services. For many healthcare providers, the adoption of virtual care has been a new experience in the provision of healthcare services. The purpose of this survey study was to explore healthcare providers' experiences with virtual care during COVID-19. Methods A web-based survey-questionnaire was developed by applying Rogers' theory of diffusion of innovation and distributed to healthcare providers (physicians, nurses and allied health professionals) in Newfoundland and Labrador, Canada to explore virtual care experiences, satisfaction and continuing professional development (CPD) needs. Analyses included descriptive statistics and thematic analysis of survey responses. Results Fifty-one percent of respondents (n = 432) indicated they were currently offering virtual care and a majority (68.9%) reported it has improved their work experience. Telephone appointments were preferred over videoconferencing by respondents, with key challenges including the inability to conduct a physical exam, patients' cell phone services being unreliable and patients knowing how to use videoconferencing. Majority of respondents (57.5%) reported quality of care by telephone was lower than in-person, whereas quality of care by videoconferencing was equivalent to in-person. Main benefits of virtual care included increased patient access, ability to work from home, and reduction in no-show appointments. Key supports for adopting virtual care included in-house organizational supports (e.g., technical support staff), local colleague support, and technology training. Important topics for virtual care CPD included complying with regulatory standards/rules, understanding privacy or ethical boundaries, and developing competency and digital professionalism while engaging in virtual care. Discussion Beyond the COVID-19 pandemic, virtual care will have a continuing role in enhancing continuity of care through access that is more convenient. Survey ... |
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Dataset |
author |
Vernon R. Curran Ann Hollett Emily Peddle |
author_facet |
Vernon R. Curran Ann Hollett Emily Peddle |
author_sort |
Vernon R. Curran |
title |
Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx |
title_short |
Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx |
title_full |
Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx |
title_fullStr |
Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx |
title_full_unstemmed |
Datasheet1_Virtual care and COVID-19: A survey study of adoption, satisfaction and continuing education preferences of healthcare providers in Newfoundland and Labrador, Canada.docx |
title_sort |
datasheet1_virtual care and covid-19: a survey study of adoption, satisfaction and continuing education preferences of healthcare providers in newfoundland and labrador, canada.docx |
publishDate |
2023 |
url |
https://doi.org/10.3389/fdgth.2022.970112.s001 https://figshare.com/articles/dataset/Datasheet1_Virtual_care_and_COVID-19_A_survey_study_of_adoption_satisfaction_and_continuing_education_preferences_of_healthcare_providers_in_Newfoundland_and_Labrador_Canada_docx/21951764 |
genre |
Newfoundland |
genre_facet |
Newfoundland |
op_relation |
doi:10.3389/fdgth.2022.970112.s001 https://figshare.com/articles/dataset/Datasheet1_Virtual_care_and_COVID-19_A_survey_study_of_adoption_satisfaction_and_continuing_education_preferences_of_healthcare_providers_in_Newfoundland_and_Labrador_Canada_docx/21951764 |
op_rights |
CC BY 4.0 |
op_doi |
https://doi.org/10.3389/fdgth.2022.970112.s001 |
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1810458439094108160 |