The use of social media as a tool for stakeholder engagement in health service design and quality improvement: A scoping review

• Published in: DIGITAL HEALTH
• Main Authors: Louisa Walsh, Nerida Hyett, Nicole Juniper, Chi Li, Sophie Rodier, Sophie Hill
• Format: Article in Journal/Newspaper
• Language: English
• Published: SAGE Publishing 2021
• Subjects: Computer applications to medicine. Medical informatics; R858-859.7; Briggs; First Nations
• Online Access: https://doi.org/10.1177/2055207621996870; https://doaj.org/article/c9a70e9c433746f29a5769530f3fbd61

Background Health-related social media use is common but few health organisations have embraced its potential for engaging stakeholders in service design and quality improvement (QI). Social media may provide new ways to engage more diverse stakeholders and conduct health design and QI activities. O...