Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products
In the ice-infested Arctic Ocean environment, the uptake of new sea ice services is an important factor in ensuring safe and efficient marine operations. Producers increasingly turn to co-production for user input, similar to the wider field of climate services. This paper asks how the uptake of sea...
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Online Access: | https://doi.org/10.1016/j.cliser.2022.100323 https://doaj.org/article/a2b20af7d16b4d6b8ec56fae7ac3838b |
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ftdoajarticles:oai:doaj.org/article:a2b20af7d16b4d6b8ec56fae7ac3838b 2023-05-15T15:00:34+02:00 Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products Berill Blair Andrea M.U. Gierisch Jelmer Jeuring Steffen M. Olsen Machiel Lamers 2022-12-01T00:00:00Z https://doi.org/10.1016/j.cliser.2022.100323 https://doaj.org/article/a2b20af7d16b4d6b8ec56fae7ac3838b EN eng Elsevier http://www.sciencedirect.com/science/article/pii/S2405880722000413 https://doaj.org/toc/2405-8807 2405-8807 doi:10.1016/j.cliser.2022.100323 https://doaj.org/article/a2b20af7d16b4d6b8ec56fae7ac3838b Climate Services, Vol 28, Iss , Pp 100323- (2022) Sea ice Forecast Co-production Automation Trust Climate services Meteorology. Climatology QC851-999 Social sciences (General) H1-99 article 2022 ftdoajarticles https://doi.org/10.1016/j.cliser.2022.100323 2022-12-30T20:58:38Z In the ice-infested Arctic Ocean environment, the uptake of new sea ice services is an important factor in ensuring safe and efficient marine operations. Producers increasingly turn to co-production for user input, similar to the wider field of climate services. This paper asks how the uptake of sea ice information services can be optimized, by gauging the extent to which producers and users already share an understanding of how trust develops toward new products. By adopting a consensus analysis approach, we gain insights about how to balance further investments in knowledge co-production versus change implementation. We chose cultural consensus analysis, a method that produces valid estimates even in small sample sizes. Our survey presented thirty-two propositions based on seven dimensions of trust in weather, water, ice and climate services. The survey was completed by fifty-seven respondents (n = 29 users, n = 28 producers) and revealed a strong consensus model among the two groups about the necessary improvements needed to increase users’ trust in new services. Our results suggest that forecast producers for the Arctic region, specifically in the field of specialized sea ice predictions and mapping/charting, share a substantial understanding with users about how trust develops toward new products. We discuss the importance of automation, peer endorsement and perceptions of cost-performance ratio for necessary strategic approaches to help experienced forecast users to trust and adapt products to their specific operational context, and reflect on the costs associated with the use of specialized sea ice services in closing the usability gap. Article in Journal/Newspaper Arctic Arctic Ocean Sea ice Directory of Open Access Journals: DOAJ Articles Arctic Arctic Ocean Climate Services 28 100323 |
institution |
Open Polar |
collection |
Directory of Open Access Journals: DOAJ Articles |
op_collection_id |
ftdoajarticles |
language |
English |
topic |
Sea ice Forecast Co-production Automation Trust Climate services Meteorology. Climatology QC851-999 Social sciences (General) H1-99 |
spellingShingle |
Sea ice Forecast Co-production Automation Trust Climate services Meteorology. Climatology QC851-999 Social sciences (General) H1-99 Berill Blair Andrea M.U. Gierisch Jelmer Jeuring Steffen M. Olsen Machiel Lamers Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
topic_facet |
Sea ice Forecast Co-production Automation Trust Climate services Meteorology. Climatology QC851-999 Social sciences (General) H1-99 |
description |
In the ice-infested Arctic Ocean environment, the uptake of new sea ice services is an important factor in ensuring safe and efficient marine operations. Producers increasingly turn to co-production for user input, similar to the wider field of climate services. This paper asks how the uptake of sea ice information services can be optimized, by gauging the extent to which producers and users already share an understanding of how trust develops toward new products. By adopting a consensus analysis approach, we gain insights about how to balance further investments in knowledge co-production versus change implementation. We chose cultural consensus analysis, a method that produces valid estimates even in small sample sizes. Our survey presented thirty-two propositions based on seven dimensions of trust in weather, water, ice and climate services. The survey was completed by fifty-seven respondents (n = 29 users, n = 28 producers) and revealed a strong consensus model among the two groups about the necessary improvements needed to increase users’ trust in new services. Our results suggest that forecast producers for the Arctic region, specifically in the field of specialized sea ice predictions and mapping/charting, share a substantial understanding with users about how trust develops toward new products. We discuss the importance of automation, peer endorsement and perceptions of cost-performance ratio for necessary strategic approaches to help experienced forecast users to trust and adapt products to their specific operational context, and reflect on the costs associated with the use of specialized sea ice services in closing the usability gap. |
format |
Article in Journal/Newspaper |
author |
Berill Blair Andrea M.U. Gierisch Jelmer Jeuring Steffen M. Olsen Machiel Lamers |
author_facet |
Berill Blair Andrea M.U. Gierisch Jelmer Jeuring Steffen M. Olsen Machiel Lamers |
author_sort |
Berill Blair |
title |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_short |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_full |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_fullStr |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_full_unstemmed |
Mind the gap! A consensus analysis of users and producers on trust in new sea ice information products |
title_sort |
mind the gap! a consensus analysis of users and producers on trust in new sea ice information products |
publisher |
Elsevier |
publishDate |
2022 |
url |
https://doi.org/10.1016/j.cliser.2022.100323 https://doaj.org/article/a2b20af7d16b4d6b8ec56fae7ac3838b |
geographic |
Arctic Arctic Ocean |
geographic_facet |
Arctic Arctic Ocean |
genre |
Arctic Arctic Ocean Sea ice |
genre_facet |
Arctic Arctic Ocean Sea ice |
op_source |
Climate Services, Vol 28, Iss , Pp 100323- (2022) |
op_relation |
http://www.sciencedirect.com/science/article/pii/S2405880722000413 https://doaj.org/toc/2405-8807 2405-8807 doi:10.1016/j.cliser.2022.100323 https://doaj.org/article/a2b20af7d16b4d6b8ec56fae7ac3838b |
op_doi |
https://doi.org/10.1016/j.cliser.2022.100323 |
container_title |
Climate Services |
container_volume |
28 |
container_start_page |
100323 |
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1766332652353224704 |