Exploring User-Uptake of Digital Contact Tracing Apps - A Practitioner Guide - Module 2. Case Study - Iceland.pdf

• Main Authors: Balasubsramaniam, Laksmiina, Babcock, Rebecca, Phillips, Jennie
• Format: Text
• Language: unknown
• Published: figshare 2021
• Subjects: Digital Humanities; 111799 Public Health and Health Services not elsewhere classified; FOS Health sciences; 160808 Sociology and Social Studies of Science and Technology; FOS Sociology; 80702 Health Informatics; FOS Media and communications; 111711 Health Information Systems incl. Surveillance; 200101 Communication Studies; 200102 Communication Technology and Digital Media Studies; 200199 Communication and Media Studies not elsewhere classified; 200204 Cultural Theory; FOS Other humanities; 100599 Communications Technologies not elsewhere classified; FOS Electrical engineering, electronic engineering, information engineering; 109999 Technology not elsewhere classified; FOS Other engineering and technologies; 100510 Wireless Communications; Sociology; Iceland
• Online Access: https://dx.doi.org/10.6084/m9.figshare.14179994; https://figshare.com/articles/book/Module_2_Case_Study_-_Iceland_pdf/14179994/2

This module aims to explore Digital Contact Tracing (D-CT) developed and implemented in Iceland for the COVID-19 response. Focus is on their D-CT app, Rakning C-19, and understanding user-uptake. The case study begins with a brief overview of the country’s overall response to COVID-19 and the impact of the virus on the country. Following, we explain Iceland’s app by describing how it emerged, how it is designed and functions, how users engage with the app across the whole user-engagement process, and what user uptake looks like in the country. The next section describes the main factors that emerged in our research for this country that suggest influencing user-uptake within the country’s context including sense of community, public trust, policy & governance, and response infrastructure. This section ends with a brief conclusion.