The use of social media as a tool for stakeholder engagement in health service design and quality improvement: A scoping review

• Main Authors: Walsh, Louisa, Nerida Hyett, Juniper, Nicole, Li, Chi, Rodier, Sophie, Hill, Sophie
• Format: Article in Journal/Newspaper
• Language: unknown
• Published: SAGE Journals 2021
• Subjects: 111708 Health and Community Services; FOS Health sciences; Cardiology; 110306 Endocrinology; FOS Clinical medicine; 110308 Geriatrics and Gerontology; 111099 Nursing not elsewhere classified; 111299 Oncology and Carcinogenesis not elsewhere classified; 111702 Aged Health Care; 111799 Public Health and Health Services not elsewhere classified; 99999 Engineering not elsewhere classified; FOS Other engineering and technologies; Anthropology; FOS Sociology; 200299 Cultural Studies not elsewhere classified; FOS Other humanities; 89999 Information and Computing Sciences not elsewhere classified; FOS Computer and information sciences; 150310 Organisation and Management Theory; FOS Economics and business; Science Policy; 160512 Social Policy; FOS Political science; Sociology; Briggs; First Nations
• Online Access: https://dx.doi.org/10.25384/sage.c.5319221.v1; https://sage.figshare.com/collections/The_use_of_social_media_as_a_tool_for_stakeholder_engagement_in_health_service_design_and_quality_improvement_A_scoping_review/5319221/1

BackgroundHealth-related social media use is common but few health organisations have embraced its potential for engaging stakeholders in service design and quality improvement (QI). Social media may provide new ways to engage more diverse stakeholders and conduct health design and QI activities.Obj...