Preface

• Main Author: Petra Persson
• Other Authors: The Pennsylvania State University CiteSeerX Archives
• Format: Text
• Language: English
• Published: 2003
• Subjects: Luleå
• Online Access: http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.195.3814; http://epubl.luth.se/1402-1617/2004/124/LTU-EX-04124-SE.pdf

First of all, I would like to thank the people at Jeeves Information Systems for giving me the opportunity to make this research and for helping me in one way or another to complete this thesis. I’m particularly grateful for practical advice and guidance from Lars Hellberg, who has been my supervisor. Furthermore, I would like to thank my supervisor Håkan Perzon, assistant professor at the division of Industrial Marketing at Luleå University of Technology. He has provided useful comments along the way and he has also been a good source of motivation. My gratitude also goes to the respondents at the case companies who took their time to provide valuable information. Without their cooperation this thesis would not have been possible.