A Better Insight Into IT Contribution by Process Level Structure:A Case Study in Royal Greenland

• Main Authors: Shahim, Nazli, Møller, Charles
• Other Authors: Basl, Josef
• Format: Book Part
• Language: English
• Published: Trauner Buchservice, Rudolf Trauner Verlag 2013
• Subjects: Greenland
• Online Access: https://vbn.aau.dk/da/publications/5cf28140-ee46-4920-8ca2-2d4862226eee; http://books.google.dk/books/about/CONFENIS_2013.html?id=5bwBnwEACAAJ&redir_esc=y; http://confenis2013.vse.cz/?q=content/program

Creation of IT business value through its impact on value chain processes made the objective of this research to compare and differentiate IT role at both process and firm levels. A discussion about IT’s impact at both levels are made through previous theoretical and empirical studies. The discussion is supported by an introduction to the case of study in Royal Greenland. The contribution of this paper is the results of the discussions and the case study reaching to the point that IT supporting influences are better understood and observed at process levels rather than firm output level.