The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study
In 1986 patient dissatisfaction with medical services in some Canadian Inuit communities reached alarming proportions. Many observers attributed the problem to poor communication. Through an analysis of the process of interpretation in the clinic from a historical and sociopolitical perspective, I i...
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1989
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Online Access: | http://dx.doi.org/10.1525/maq.1989.3.4.02a00020 https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1525%2Fmaq.1989.3.4.02a00020 https://anthrosource.onlinelibrary.wiley.com/doi/pdf/10.1525/maq.1989.3.4.02a00020 |
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crwiley:10.1525/maq.1989.3.4.02a00020 2024-10-13T14:08:34+00:00 The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study O'Neil, John D. 1989 http://dx.doi.org/10.1525/maq.1989.3.4.02a00020 https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1525%2Fmaq.1989.3.4.02a00020 https://anthrosource.onlinelibrary.wiley.com/doi/pdf/10.1525/maq.1989.3.4.02a00020 en eng Wiley http://onlinelibrary.wiley.com/termsAndConditions#vor Medical Anthropology Quarterly volume 3, issue 4, page 325-344 ISSN 0745-5194 1548-1387 journal-article 1989 crwiley https://doi.org/10.1525/maq.1989.3.4.02a00020 2024-09-17T04:45:03Z In 1986 patient dissatisfaction with medical services in some Canadian Inuit communities reached alarming proportions. Many observers attributed the problem to poor communication. Through an analysis of the process of interpretation in the clinic from a historical and sociopolitical perspective, I investigated the relationship between patient satisfaction and clinical communication. Political and ideological barriers inherent in a colonial medical system were found to constrain Inuit medical interpreters from advocating for their patients' interests and thereby increasing satisfaction with the care. Enhancing Inuit interpreters' capacity to act as advocates may be possible only through changes in administrative priorities that result from macropolitical change. Article in Journal/Newspaper inuit Wiley Online Library Medical Anthropology Quarterly 3 4 325 344 |
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Wiley Online Library |
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crwiley |
language |
English |
description |
In 1986 patient dissatisfaction with medical services in some Canadian Inuit communities reached alarming proportions. Many observers attributed the problem to poor communication. Through an analysis of the process of interpretation in the clinic from a historical and sociopolitical perspective, I investigated the relationship between patient satisfaction and clinical communication. Political and ideological barriers inherent in a colonial medical system were found to constrain Inuit medical interpreters from advocating for their patients' interests and thereby increasing satisfaction with the care. Enhancing Inuit interpreters' capacity to act as advocates may be possible only through changes in administrative priorities that result from macropolitical change. |
format |
Article in Journal/Newspaper |
author |
O'Neil, John D. |
spellingShingle |
O'Neil, John D. The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study |
author_facet |
O'Neil, John D. |
author_sort |
O'Neil, John D. |
title |
The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study |
title_short |
The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study |
title_full |
The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study |
title_fullStr |
The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study |
title_full_unstemmed |
The Cultural and Political Context of Patient Dissatisfaction in Cross‐Cultural Clinical Encounters: A Canadian Inuit Study |
title_sort |
cultural and political context of patient dissatisfaction in cross‐cultural clinical encounters: a canadian inuit study |
publisher |
Wiley |
publishDate |
1989 |
url |
http://dx.doi.org/10.1525/maq.1989.3.4.02a00020 https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1525%2Fmaq.1989.3.4.02a00020 https://anthrosource.onlinelibrary.wiley.com/doi/pdf/10.1525/maq.1989.3.4.02a00020 |
genre |
inuit |
genre_facet |
inuit |
op_source |
Medical Anthropology Quarterly volume 3, issue 4, page 325-344 ISSN 0745-5194 1548-1387 |
op_rights |
http://onlinelibrary.wiley.com/termsAndConditions#vor |
op_doi |
https://doi.org/10.1525/maq.1989.3.4.02a00020 |
container_title |
Medical Anthropology Quarterly |
container_volume |
3 |
container_issue |
4 |
container_start_page |
325 |
op_container_end_page |
344 |
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1812815257619398656 |