Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial
Background and purpose We investigated non‐acute headache patients’ long‐term satisfaction with a telemedicine consultation and consultation preferences in northern Norway. We hypothesized that patients were not less satisfied with telemedicine than traditional consultations. We also examined the in...
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crwiley:10.1111/ene.13294 2024-06-02T08:12:06+00:00 Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial Müller, K. I. Alstadhaug, K. B. Bekkelund, S. I. Helse Nord RHF 2017 http://dx.doi.org/10.1111/ene.13294 https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1111%2Fene.13294 https://onlinelibrary.wiley.com/doi/pdf/10.1111/ene.13294 en eng Wiley http://creativecommons.org/licenses/by-nc/4.0/ European Journal of Neurology volume 24, issue 6, page 807-815 ISSN 1351-5101 1468-1331 journal-article 2017 crwiley https://doi.org/10.1111/ene.13294 2024-05-03T11:41:57Z Background and purpose We investigated non‐acute headache patients’ long‐term satisfaction with a telemedicine consultation and consultation preferences in northern Norway. We hypothesized that patients were not less satisfied with telemedicine than traditional consultations. We also examined the influence of gender, age and education on satisfaction. Methods For 2.5 years, patients were consecutively screened, recruited and randomly assigned to telemedicine or traditional visits with a consultation at a neurological outpatient department. The primary endpoint was frequency of satisfied patients at 3 and 12 months. Secondary endpoints were satisfaction with consultation, communication, information, diagnosis, advice and prescriptions, and preferred visit form at 12 months. Results Of 402 participants, 279 (69.4%) answered questionnaires at both 3 and 12 month, and 291 (72.4%) responded at 12 months. The long‐term satisfaction of telemedicine patients was 124/145 (85.5%) compared with 118/134 (88.1%) in the traditional group ( P = 0.653). The groups did not differ with respect to secondary endpoints, but females were more satisfied with telemedicine communication ( P = 0.027). In the telemedicine group, 99/147 (67.3%) were indifferent to the type of consultation. Age and education did not alter the primary results. Conclusions At 1 year after a specialist evaluation for headache, telemedicine patients did not express less satisfaction than those with traditional consultation. Telemedicine specialist consultations may be a good alternative for headache patients in secondary care. Article in Journal/Newspaper Northern Norway Wiley Online Library Norway European Journal of Neurology 24 6 807 815 |
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description |
Background and purpose We investigated non‐acute headache patients’ long‐term satisfaction with a telemedicine consultation and consultation preferences in northern Norway. We hypothesized that patients were not less satisfied with telemedicine than traditional consultations. We also examined the influence of gender, age and education on satisfaction. Methods For 2.5 years, patients were consecutively screened, recruited and randomly assigned to telemedicine or traditional visits with a consultation at a neurological outpatient department. The primary endpoint was frequency of satisfied patients at 3 and 12 months. Secondary endpoints were satisfaction with consultation, communication, information, diagnosis, advice and prescriptions, and preferred visit form at 12 months. Results Of 402 participants, 279 (69.4%) answered questionnaires at both 3 and 12 month, and 291 (72.4%) responded at 12 months. The long‐term satisfaction of telemedicine patients was 124/145 (85.5%) compared with 118/134 (88.1%) in the traditional group ( P = 0.653). The groups did not differ with respect to secondary endpoints, but females were more satisfied with telemedicine communication ( P = 0.027). In the telemedicine group, 99/147 (67.3%) were indifferent to the type of consultation. Age and education did not alter the primary results. Conclusions At 1 year after a specialist evaluation for headache, telemedicine patients did not express less satisfaction than those with traditional consultation. Telemedicine specialist consultations may be a good alternative for headache patients in secondary care. |
author2 |
Helse Nord RHF |
format |
Article in Journal/Newspaper |
author |
Müller, K. I. Alstadhaug, K. B. Bekkelund, S. I. |
spellingShingle |
Müller, K. I. Alstadhaug, K. B. Bekkelund, S. I. Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
author_facet |
Müller, K. I. Alstadhaug, K. B. Bekkelund, S. I. |
author_sort |
Müller, K. I. |
title |
Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
title_short |
Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
title_full |
Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
title_fullStr |
Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
title_full_unstemmed |
Headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
title_sort |
headache patients’ satisfaction with telemedicine: a 12‐month follow‐up randomized non‐inferiority trial |
publisher |
Wiley |
publishDate |
2017 |
url |
http://dx.doi.org/10.1111/ene.13294 https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1111%2Fene.13294 https://onlinelibrary.wiley.com/doi/pdf/10.1111/ene.13294 |
geographic |
Norway |
geographic_facet |
Norway |
genre |
Northern Norway |
genre_facet |
Northern Norway |
op_source |
European Journal of Neurology volume 24, issue 6, page 807-815 ISSN 1351-5101 1468-1331 |
op_rights |
http://creativecommons.org/licenses/by-nc/4.0/ |
op_doi |
https://doi.org/10.1111/ene.13294 |
container_title |
European Journal of Neurology |
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24 |
container_issue |
6 |
container_start_page |
807 |
op_container_end_page |
815 |
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1800758431671386112 |