Telephone triage performed by nurses reduces non‐urgent ambulance missions: A prospective observational pilot study in Finland

• Published in: Acta Anaesthesiologica Scandinavica
• Main Authors: Roivainen, Petri, Hoikka, Marko J., Raatiniemi, Lasse, Silfvast, Tom, Ala‐Kokko, Tero, Kääriäinen, Maria
• Format: Article in Journal/Newspaper
• Language: English
• Published: Wiley 2020
• Subjects: Kainuu; Northern Finland
• Online Access: http://dx.doi.org/10.1111/aas.13542; https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1111%2Faas.13542; https://onlinelibrary.wiley.com/doi/pdf/10.1111/aas.13542; https://onlinelibrary.wiley.com/doi/full-xml/10.1111/aas.13542

Background The increased workload in emergency medical services (EMS) is a global phenomenon in welfare states. It has been suggested that telephone triage by nurses may reduce the increasing use of EMS services, by directing patient flow to appropriate care. This study aimed to investigate whether,...