Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services
Background: Pharmacists are consistently ranked among the most trusted professionals, and research shows high levels of satisfaction with pharmacist services. Studies have also shown that the public is generally unaware of the full range of roles and responsibilities of a pharmacist. The purpose of...
Published in: | Canadian Pharmacists Journal / Revue des Pharmaciens du Canada |
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Online Access: | http://dx.doi.org/10.1177/1715163514535731 http://journals.sagepub.com/doi/pdf/10.1177/1715163514535731 http://journals.sagepub.com/doi/full-xml/10.1177/1715163514535731 |
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crsagepubl:10.1177/1715163514535731 2024-04-28T08:28:57+00:00 Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services Kelly, Deborah V. Young, Stephanie Phillips, Leslie Clark, Deidre 2014 http://dx.doi.org/10.1177/1715163514535731 http://journals.sagepub.com/doi/pdf/10.1177/1715163514535731 http://journals.sagepub.com/doi/full-xml/10.1177/1715163514535731 en eng SAGE Publications http://journals.sagepub.com/page/policies/text-and-data-mining-license Canadian Pharmacists Journal / Revue des Pharmaciens du Canada volume 147, issue 4, page 239-247 ISSN 1715-1635 1913-701X Pharmaceutical Science Pharmacy journal-article 2014 crsagepubl https://doi.org/10.1177/1715163514535731 2024-04-02T08:13:37Z Background: Pharmacists are consistently ranked among the most trusted professionals, and research shows high levels of satisfaction with pharmacist services. Studies have also shown that the public is generally unaware of the full range of roles and responsibilities of a pharmacist. The purpose of this study was to explore the public’s knowledge and attitudes regarding the role of the community pharmacist and to determine their likelihood of using expanded pharmacist services. Methods: Adults across Newfoundland and Labrador were surveyed by telephone. Survey questions addressed how frequently participants visited the pharmacy, understanding of duties undertaken by pharmacists, perceptions and attitudes regarding pharmacists as health care professionals, likelihood of using expanded pharmacist services and participant demographics. Comparisons were made between responses from urban and rural participants and frequent versus nonfrequent pharmacy users, to determine if there were any differences. Results: The majority of participants were generally aware of what pharmacists do when filling prescriptions; those who visited the pharmacy more frequently appeared to be more informed. Participants indicated they would take advantage of the expanded services suggested, with greatest interest in receiving advice for minor ailment management and prescription refills from pharmacists. Results support the prevailing view that pharmacists are trusted health professionals who should have access to patients’ health information to provide best care. Conclusion: The public is aware of aspects of the pharmacist’s role, but opportunities exist to better educate the public on the knowledge, skills and unique professional abilities of pharmacists to support uptake of expanded pharmacist services. Article in Journal/Newspaper Newfoundland SAGE Publications Canadian Pharmacists Journal / Revue des Pharmaciens du Canada 147 4 239 247 |
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SAGE Publications |
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English |
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Pharmaceutical Science Pharmacy |
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Pharmaceutical Science Pharmacy Kelly, Deborah V. Young, Stephanie Phillips, Leslie Clark, Deidre Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
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Pharmaceutical Science Pharmacy |
description |
Background: Pharmacists are consistently ranked among the most trusted professionals, and research shows high levels of satisfaction with pharmacist services. Studies have also shown that the public is generally unaware of the full range of roles and responsibilities of a pharmacist. The purpose of this study was to explore the public’s knowledge and attitudes regarding the role of the community pharmacist and to determine their likelihood of using expanded pharmacist services. Methods: Adults across Newfoundland and Labrador were surveyed by telephone. Survey questions addressed how frequently participants visited the pharmacy, understanding of duties undertaken by pharmacists, perceptions and attitudes regarding pharmacists as health care professionals, likelihood of using expanded pharmacist services and participant demographics. Comparisons were made between responses from urban and rural participants and frequent versus nonfrequent pharmacy users, to determine if there were any differences. Results: The majority of participants were generally aware of what pharmacists do when filling prescriptions; those who visited the pharmacy more frequently appeared to be more informed. Participants indicated they would take advantage of the expanded services suggested, with greatest interest in receiving advice for minor ailment management and prescription refills from pharmacists. Results support the prevailing view that pharmacists are trusted health professionals who should have access to patients’ health information to provide best care. Conclusion: The public is aware of aspects of the pharmacist’s role, but opportunities exist to better educate the public on the knowledge, skills and unique professional abilities of pharmacists to support uptake of expanded pharmacist services. |
format |
Article in Journal/Newspaper |
author |
Kelly, Deborah V. Young, Stephanie Phillips, Leslie Clark, Deidre |
author_facet |
Kelly, Deborah V. Young, Stephanie Phillips, Leslie Clark, Deidre |
author_sort |
Kelly, Deborah V. |
title |
Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
title_short |
Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
title_full |
Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
title_fullStr |
Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
title_full_unstemmed |
Patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
title_sort |
patient attitudes regarding the role of the pharmacist and interest in expanded pharmacist services |
publisher |
SAGE Publications |
publishDate |
2014 |
url |
http://dx.doi.org/10.1177/1715163514535731 http://journals.sagepub.com/doi/pdf/10.1177/1715163514535731 http://journals.sagepub.com/doi/full-xml/10.1177/1715163514535731 |
genre |
Newfoundland |
genre_facet |
Newfoundland |
op_source |
Canadian Pharmacists Journal / Revue des Pharmaciens du Canada volume 147, issue 4, page 239-247 ISSN 1715-1635 1913-701X |
op_rights |
http://journals.sagepub.com/page/policies/text-and-data-mining-license |
op_doi |
https://doi.org/10.1177/1715163514535731 |
container_title |
Canadian Pharmacists Journal / Revue des Pharmaciens du Canada |
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147 |
container_issue |
4 |
container_start_page |
239 |
op_container_end_page |
247 |
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