Being Present in a Distant Room: Aspects of Teleconsultations with Older People in a Nursing Home
In a telecare project in Northern Sweden, videophones have been used to facilitate teleconsultations between nurses and elders at a nursing home. The authors designed this study to elucidate qualities in the communication in the professional encounter between nurses and elders assisted by nursing st...
| Published in: | Qualitative Health Research |
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| Main Authors: | , , |
| Format: | Article in Journal/Newspaper |
| Language: | English |
| Published: |
SAGE Publications
2004
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| Subjects: | |
| Online Access: | http://dx.doi.org/10.1177/1049732304267754 https://journals.sagepub.com/doi/pdf/10.1177/1049732304267754 |
| Summary: | In a telecare project in Northern Sweden, videophones have been used to facilitate teleconsultations between nurses and elders at a nursing home. The authors designed this study to elucidate qualities in the communication in the professional encounter between nurses and elders assisted by nursing staff in the teleconsultations. They interviewed 2 registered nurses and 5 nursing staff members with long experience of using videophones in the telecare project, out of 20 staff members, and analyzed them using a phenomenological-hermeneutic method. In a comprehensive interpretation, teleconsultations could be understood as glimpses of the experience of being in the other’s room with a feeling of providing nursing presence. This was attained when aspects such as familiarity, safety, transparency, and interest were promoted. |
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