The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland
ISO 9000 certification is a necessary entry ticket for an organisation for selling its products abroad in new markets. The costs involved in establishing a quality system and having it certified can be substantial, but all the respondents found the investment in the certification to be paying off. T...
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cremerald:10.1108/09565690210442908 2024-06-09T07:47:08+00:00 The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland Gunnlaugsdóttir, Jóhanna 2002 http://dx.doi.org/10.1108/09565690210442908 http://www.emeraldinsight.com/doi/full-xml/10.1108/09565690210442908 https://www.emerald.com/insight/content/doi/10.1108/09565690210442908/full/xml https://www.emerald.com/insight/content/doi/10.1108/09565690210442908/full/html en eng Emerald https://www.emerald.com/insight/site-policies Records Management Journal volume 12, issue 2, page 40-47 ISSN 0956-5698 journal-article 2002 cremerald https://doi.org/10.1108/09565690210442908 2024-05-15T13:22:10Z ISO 9000 certification is a necessary entry ticket for an organisation for selling its products abroad in new markets. The costs involved in establishing a quality system and having it certified can be substantial, but all the respondents found the investment in the certification to be paying off. The area needing most improvement before the quality system could be introduced was records management (RM). It is also what seems to go wrong most frequently as detected by the quality auditors. The ISO 9000:2000 standard places no less emphasis on RM than its predecessor, and the demand for well designed RM programmes will not diminish. The new ISO 15489 standard on RM is an excellent guide for this work. Article in Journal/Newspaper Iceland Emerald Records Management Journal 12 2 40 47 |
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Emerald |
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cremerald |
language |
English |
description |
ISO 9000 certification is a necessary entry ticket for an organisation for selling its products abroad in new markets. The costs involved in establishing a quality system and having it certified can be substantial, but all the respondents found the investment in the certification to be paying off. The area needing most improvement before the quality system could be introduced was records management (RM). It is also what seems to go wrong most frequently as detected by the quality auditors. The ISO 9000:2000 standard places no less emphasis on RM than its predecessor, and the demand for well designed RM programmes will not diminish. The new ISO 15489 standard on RM is an excellent guide for this work. |
format |
Article in Journal/Newspaper |
author |
Gunnlaugsdóttir, Jóhanna |
spellingShingle |
Gunnlaugsdóttir, Jóhanna The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland |
author_facet |
Gunnlaugsdóttir, Jóhanna |
author_sort |
Gunnlaugsdóttir, Jóhanna |
title |
The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland |
title_short |
The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland |
title_full |
The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland |
title_fullStr |
The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland |
title_full_unstemmed |
The quality must be on record: a survey of organisations having an ISO 9000 certification in Iceland |
title_sort |
quality must be on record: a survey of organisations having an iso 9000 certification in iceland |
publisher |
Emerald |
publishDate |
2002 |
url |
http://dx.doi.org/10.1108/09565690210442908 http://www.emeraldinsight.com/doi/full-xml/10.1108/09565690210442908 https://www.emerald.com/insight/content/doi/10.1108/09565690210442908/full/xml https://www.emerald.com/insight/content/doi/10.1108/09565690210442908/full/html |
genre |
Iceland |
genre_facet |
Iceland |
op_source |
Records Management Journal volume 12, issue 2, page 40-47 ISSN 0956-5698 |
op_rights |
https://www.emerald.com/insight/site-policies |
op_doi |
https://doi.org/10.1108/09565690210442908 |
container_title |
Records Management Journal |
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12 |
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2 |
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40 |
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47 |
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