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Kruvaziyer gemilerin yiyecek içecek departmanlarında hizmet kalitesi, müşteri memnuniyeti ve müşteri sadakati ilişkileri: Ketchikan, Juneau ve Skagway limanlarında bir araştırma...
by
Kılıçhan, Reha
,
İlhan, İbrahim
Published 2016
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Related Subjects
Cruise tourism
Customer Loyality
Customer Satisfaction
Food and Beverage
Gastronomi
Hizmet kalitesi
Kruvaziyer turizm
Müşteri memnuniyeti
Müşteri sadakati
Service Quality
Yiyecek içecek
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